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Posts posted by John&John
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I'm pretty sure it depends on the ports called upon. I think we needed to turn in the passports a couple of days before we called on Greece. I also believe that this wasn't necessary a few years ago.
Carnival wouldn't do it if they weren't required to - it's a lot of work for them.
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Bingo!:D
Let us know if you get it on the ship. While technically a fortified wine, it's actually wine with added alcohol giving it a higher alcohol content.
The vermouth we use doesn't say wine anywhere on the bottle (except for the ingredients).
Some reason they should be able to bring champagne cognac :rolleyes: on the ship as well.
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Is there another email address for complaints regarding Carnival besides iCare@carnival.com? Is there a way to email the president or CEO office like there is on other lines?
Every time I visit carnival.com, I keep getting called the next day by PVPs even though I have repeatedly requested to be removed from the calling list. I have also emailed the address I mentioned and was promised I would stop receiving calls. The calls and voicemails have continued. My requests to the PVP and iCare@carnival.com have obviously been falling on deaf ears and I need to go higher up the chain. Not looking to be flamed, just for information.
Thank you in advance
Jess
To be put on a do not call list email: gspsupport@carnival.com
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Why don't i see the Fantasy?
ooops - if I could only read - 7 day cruises or longer....
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Why don't i see the Fantasy?
Hello Everyone!We are so pleased to announce our new partnership with Carnival Cruise Lines to offer you, our members, access to exclusive onboard Cruise Critic Meet & Mingle Parties!
Carnival will host private parties for Cruise Critic members who have signed up prior to sailing – a private room and refreshments and snacks will be provided by the cruise line. Meet & Mingles will be held on all Carnival sailings of 7-days or longer. The day, time & location of the party will be published in Fun Times no later than the evening prior to the party.
To attend a Cruise Critic Meet & Mingle on your Carnival sailing, please register here: Register To Attend
Be sure to register soon for your sailing; there is a 14-day advance notice to Carnival!
Parties will be scheduled when there are 25 or more Cruise Critic members (family & friends too) registered to attend. Here is more information about our new partnership with Carnival to bring you Cruise Critic Meet & Mingle parties.
Parties will begin for sailings in April.
We are so excited about this opportunity for our members, and hope you will all have a great time meeting each other at these Official Meet & Mingle gatherings on board your Carnival cruise!
Laura
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No MDR breakfast on embarkation or debarkation day.
That is incorrect. We always finish up our cruise with breakfast in the dining room.
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Hi Everyone,
I apologize for the confusion, we will still honor onboard credits for our shareholders.
If you had submitted a request and had it denied, please resubmit it so we can apply the credit for you.
Thank you,
Thanks Mischelle
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Good news...
I've just received my shareholder OBC. :)I'm hoping this means they've reexamined that new policy and have decided to go back to the previous policy.
I've asked for clarification..... we'll see
We booked our cruise under ES and have received several price reductions since we booked, in the form of OBC, including the senior rate, and we also got the $100 stockholder's OBC credit. That does not make sense that you have been denied the stockholder credit. -
I've just received my shareholder OBC. :)
I'm hoping this means they've reexamined that new policy and have decided to go back to the previous policy.
I've asked for clarification..... we'll see
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I admit that this news does not make me happy.
Did you fax or email the documents? I don't know if it will matter, but maybe trying the method you didn't use might make a difference?
Good luck and let us know what happens.
I've always emailed the documents and never had a problem and they don't say anything about how the docs were transmitted.
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It's not a loophole - it's very clear in the rules that they say they will not give OBC to discounted cruises. The loophole is that customers have been getting away with it anyway. It's just another case of Carnival being inconsistent with their own rules.
Well that would show them! Leaving CCL Carnival to sail on CCLs more expensive Princess. You'll sure show them!
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Actually Carnival Cruise Lines does suffer if guests cruise the sister lines instead.
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Theoretically any rate code that is not considered brochure, launch or RACK is reduced/discounted. Carnival calls this Fun Select. Similar to the RACK rate at hotels, Fun Select is the oddly high priced rate that very few guests ever book at or even see.
The only time we book at RACK is when using our SPG Platinum 72 hour guarantee when all hotels in an area are sold out.
That is logically correct but we are dealing with Carnival. Not everything they do makes sense.
They have so many rates now anyway. Often there are two military rates (one pick your cabin, one guarantee) ad the same goes for senior and resident rates and even some of the recent sale rates have been like that.
As I said, the benefit is worthless if it only applies to Fun Select.
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The rules may be posted clearly, but they aren't enforced clearly. There's numerous posts in this thread alone contradicting what the OP was told. Very few people book at the highest rate. What's the point when Carnival offers a ton of other rates continuously. I mean how far does it go? We have a discount to use for our next cruise, because of a problem we with our last cabin. So if we booked fun select but utilized the discount and submitted for the stockholder credit, we would be a-- out too I guess.
Carnival is wrong on this one.
This has to be new because we just used the benefit on a cruise 3 weeks ago and that was booked with a Past Guest (guarantee) rate.
One individual did not craft the response I got on their own. It's a new policy.
Regrettably, we are unable to process your request. Although we’ve made exceptions in the past going forward we are unable to make these exceptions. As stated on our corporate website and your annual report, shareholder credits are not applicable to reduced rate sailings.We need to let Carnival and carnival Corp know we're not happy about this new policy.
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We scanned our financial document and cruise invoice, attached them and e-mailed them with a letter of request to guestadmin@carnival.com. Everything was approved. We even received a customer survey about the e-mail. Your outcome sounds strange. For those who were denied, is this the first time you applied for stockholders benefits, and/or are you sailing on a free cruise?
I asked around some more and this is "new". If OBC for shareholders is limited to Fun Select Rates only - it's a completely worthless benefit.
I'm hoping to receive a response clarifying which rates are "reduced rates".
We've used the benefit on many cruises, most are booked with ES and then often price matched to some other rate (military, resident, senior, etc.).
Seems like it may be just another Carnival cutback.
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That is terrible. Like you said, the money goes right back to carnival.
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Seems like another cutback!
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I just got mine yesterday and we booked under the Casino Rate.
One of the things I just love about Carnival! Consistency! Not!
Maybe I'll just submit it again and someone else will approve it. :cool:
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I booked under a Texas resident rate and it was the cheapest way to book... Submitted my documentation 17 days before my cruise and it posted 2 days later
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When was that? I think this is a recent development. I received credit for my cruise earlier this month booked as a pack n' go or a super saver.
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Not too happy about this. I would never book anything other then a reduced rate sailing. We typically cruise 4 or 5 times a year with $300 or $400 per year of onboard credit. That made Carnival stock a great investment. If we loose that we may sell the stock.
I've asked for clarification of what constitutes a reduced rate - we'll see if I get an answer.
I can understand reduced rates such as casino promos where you get a free cabin or an OV for $50 but this is just the senior rate. geez
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That's total bull. I would pursue that further. Geesh a measly $100 to customers that invest in your company beyond booking a cruise should have no strings. The money stays on the ship!
This is a 5 day cruise so it's only $50 :eek:
Really a good way to tick off loyal cruisers
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I booked a senior rate and submitted my brokerage info and received this response:
IMPORTANT NOTICE REGARDING YOUR SHAREHOLDER ON BOARD CREDITThank you for providing us with the required documentation in order to process your shareholder on board credit. Regrettably, we are unable to process your request. Although we’ve made exceptions in the past going forward we are unable to make these exceptions. As stated on our corporate website and your annual report, shareholder credits are not applicable to reduced rate sailings.We value your business and hope that you will enjoy a fun and memorable cruise with us.Sincerely,Digna AlvarezGuest Administration Coordinator
Carnival Cruise Lines | 3655 NW 87th Avenue | Miami, FL 33178 |
Really? What rate isn't a reduced rate? Who pays the "brochure rate"?
Thanks for providing the documentation (which is worthless)?
I would cancel if I wasn't in penalty!
Shame on Carnival.
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The Carnival Splendor also has the Cloud 9 Spa with the thalassotherapy pool.
The Carnival Sunshine does not have a thalassotherapy pool although she does have Cloud 9 Spa, as well as Spa cabins.
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We are booked for a November cruise on the Glory and are assigned the 4J room 6206. I am seeing conflicting information about the beds in this room. My husband and I are thrilled about the location of the cabin, but we're worried we won't be able to move the beds next to each other. Are they bolted down? I have found a few reviews that listed the beds as either queen or two twins that will not move. We don't need much foot space in the room, so even if it's awkward, we'd like to do it. Does anyone have a picture of this room on this ship from a recent cruise that has modified beds? I'd love to see it if you have it! I've tried searching for hours and I'm not able to find one! Thanks in advance!
http://www.cruise-addicts.com/photopost/jamman-s-carnival-glory-2010/p9751-cabin-6205.html
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Croatia will be joining the EU in July 2013. Croatian Kuna is still the legal currency of the country and everyone must accept it. Euros will be hit or miss, some private restaurants and shops may take it but the exchange rate will not be favorable to you.
Oh, thanks so much! I got my years mixed up! :rolleyes:
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I believe that I read that Croatia will be joining the EU on July 1st.
Does anyone think that by June Euros will be accepted in more places?
Thanks! :)
Booth for 2 in YTD on Vista or new Horizon?
in Carnival Cruise Lines
Posted
I don't think the Vista has any booths...