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726rosie

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Posts posted by 726rosie

  1. On 3/6/2023 at 7:04 PM, alpencoolcruiser said:

    No there is not - and we had real struggles with it. Taxis in general were a lot but they did not want to bring us to the nearby metro and they weren't happy to have the meter on either. I would download the careem app if i were you to order taxis

    We had issues with some taxi drivers in Abu Dhabi. There should be a sticker on the windows which tells you they have to use their meters by law....if they don't, you don't have to pay! This happened the first time we visited and when I pointed this out to the driver he then showed us that he did have the meter on....total cost 42AED, not the 100 he wanted to charge us.

  2. 13 hours ago, hallasm said:

    Currently only ship in port and you will be docked (Kai) - then only a 5 minutes walk from Ship to train station. Depending on your port of call the day before a delay is not likely - In your case Stavanger - you will be sailing through a narrow fjord with very shallow water.

    644796552_Skrmbillede2022-04-27kl_23_58_14.png.0cf04f23eb6762ac39a8cb532eb19807.pngI did book a 9am train when I did visit Flåm.

    There might be more trains available at vy.no - Norwegian Rail web-

     

    Thanks for this information.

  3. We are cruising on QM2 arriving in Flam on 7th Sept. We are scheduled to arrive at 7:30am and, according to Whatsinport.com, we are the only ship in that day.

    I was hoping to book Flam railway tickets but the only available times are 9am and 14:10. 

    Can anyone who has done this trip let me know if it is doable to book the 9am train?

    My concern is if we are late arriving, or need to tender, that we will not make it in time.

    Thanks

    Roisin

  4. I got one when I was on Fantasia in March and, after locating where I had safely stored it have sent it several days ago to my TA (German) to have it applied to my B2B2B cruise this December....

     

    I will let you all know the reply they get from MSC, especially that the cruises are compiled 4 nights: 3 nights: 7 nights - I wonder if they will only apply it to the seven nighter or if because I am doing the three as B2B if I will get it on the first cruise.

     

    The cruise voucher states that it can only be used on cruises of 7 days or more.

  5. I have to say that I think, you are all wrong.

     

    On our last summer cruise we bought this voucher for 20€.

     

    Last October we booked MSC Musica cruise with our agency. We tried to use this voucher. Our agency immediately answered that we can't use it, because it was promotional cruise price.

     

    Than, we booked this July MSC Divina cruise few months ago. We opted for inside stateroom (normal agency price, not brochure price), because we don't want to pay extra just for sleeping and showering in the cabin. Summer nights on MSC bars and disco can be very long :)).

    When we made our booking, agency accounted our MSC Gold Card discount. We told them that we have this voucher, and they said OK bring it to us, we will copy it and send it to MSC.

     

    We got our travel vouchers few days ago, and there is written:

     

    Chapter: Services

     

    Sub chapter: Special services

     

    Statement: sb150fcc − Ship board credit 150 eur/usd − Ship board credit 150 eur/usd.

     

    So, it works with MSC.

     

    I think that real problem is your travel agency.

     

     

     

     

    Sent from my iPad using Tapatalk HD

     

    I'm glad to hear someone has been able to use the voucher.

    You don't say which country you booked your cruise from but I have always booked my cruises directly with MSC in their UK office, no travel agency involved. The point of my original post was:

    It was MSC who took my booking for my last cruise but did not tell me I couldn't use the voucher.

    I understand the terms and conditions.

    When calling MSC for a cruise price or booking online you are never quoted a brochure price making it impossible to meet the criteria to use the voucher.

     

    Róisín

  6. This is an update to my earlier post regarding problems with OBC and these voucehers.

    After emailling Customer Service back in May we were still told that the cruise we booked was on a promo - it is only today after four requests that I have been told we booked using the KIS (Keep it Simple) promo.

    I was not told this when making the booking, nor was I told I told I couldn't use the voucher.

    MSC have now offered to give us the OBC on a cruise we have booked in March 2014, along with 10% discount when we book another cruise with them.

     

    Today I called msc to ask for a price for a cruise. I was quoted a price which was higher than their virtual brochure price and when I asked to use my Choose today, Cruise tomorrow voucher I was told I couldn't as this was a promo price. How can a promo price be higher than the brochure price???

    The guy said he would contact Head Office to ask if he could book this cruise on an Early booking price...still waiting for a call back. The cruise i'm looking at is for September 2014, the brochure has only just been published.....how early can you get???

     

    I asked if I could book using the brochure price and was told their system is not set up to quote the brochure price so basically any price you are quoted either on the phone, or online will be a promo price :mad:

     

    MSC are promoting ‘choose today, cruise tomorrow' vouchers on their ships but it is virtually impossible to book a cruise using the voucher.

    MSC have a virtual brochure on their website but their sales systems are unable to make a booking using the brochure price.

    MSC 2014 Simply Marvellous promo prices are higher than the brochure prices.

     

    Roisin :mad:

  7. We have just returned from a Black Sea cruise on MSC Lirica which I booked last May using a choose now, cruise later voucher. I had to make the booking over the phone as there was nowhere on the website to record the voucher serial number but paid the primo price less my MSC club discount.

    When we sailed last week we discovered that the €300 onboard credit had not been placed on our account - unfortunately we had booked excursions using the expected credit. MSC accounts onboard were so unhelpful, insisting that I had booked on a promo(although they couldn't tell me what promo) and I am now having to complain to UK customer services to follow this up :mad:

     

    From speaking to the English hostess onboard it would seem that at the time I made my booking the scheme had only just begun operating and I'm sure the sales staff have messed up.

     

    Please ensure when using the voucher that you have the agreement in writing regarding the onboard credit.

     

    Roisin

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