Clio1610

Not happy at all !!!!! I tried to withdraw cash from an ATM this evening to be told I have insufficient funds. Phoned my bank who tell me there is a pending amount of £2958 to be paid to Princess from my current account (which I paid on 3rd March). Can't access any funds and if taken will make me seriously overdrawn with penalty charges. Have tried to phone Princess but just hear a recorded message saying they are aware of the problem and have no updates on resolution at present. Sort this out Princess .... and fast!!!!

I'm Fuming too :mad::mad::mad:

Princess have illegally kept our personal (CC) details !!!

We paid our cruise in full in April - & today they have taken the payment again !!!

My TA tells me that it will take about 7 WORKING DAYS for the refund !!!

Hope Sky News + BBC + ITV know about this !!!!

They have clearly retained CC details (illegal here in UK) & have today taken full payment - for the 2nd time - for our Regal cruise which we paid in full in April :mad:

CC Company cannot 'block' payment going through as it is apparently 'authorised' :mad:

Well - it has NOT been 'authorised' by me !!!!!!!!

Now TA tells us it is going to take about 7 WORKING DAYS for refund !!!!!!

& Now I find out that P & O plus Cunard passengers are also affected too !!!

I AM FUMING !!!!!!!!!!!!!!!!!!!!!!!!!

We had #8410 on Indy in July this year for 14 nights and absolutely loved it ! Only downside was our 6ft 2" 20yr old Son could not sleep on the Pullman, (his head and feet hung over at each end) so our lovely SA got us a rollaway bed & he slept fine on that !

Has anyone else had any issue with changing your home address etc... on your C&A membership details ?

We moved house 5 weeks ago and for the last 3 weeks I have been trying to update our details - with no luck.

The online system will not accept the change, and when I rang them and spent over an hour waiting for them to try to do it - I was told that "Our system will not accept your new address, so we will have to leave your details as they are" ! This means that we have completely the wrong address and email details for me, Hub and our Son :eek:

I was also told that there is "no manual override on the system" :eek:

Anyone else had this issue ? We are UK based if that makes any difference...:rolleyes:

No loop de loops but great fun.

 

Can you please tell me - in words of 1 syllable - how you uploaded your great IFly photo ?

I have tried via Dropbox and failed !

We also just got off Anthem yesterday after our 2nd cruise on her this year in the same stateroom 11692 Starboard Aft !

We loved it, no noise or smell from the smoking den and a massive amount of space outside our door which was set back from the main corridor !

Are you able to request that you eat with others or can you only get tebles for the two of you?

All the restaurants are very accommodating.

We had pre-booked a table for the 3 of us at around 6.30pm every night, but as we ended up eating with some friends, we changed restaurants to eat with our friends and also they added themselves to our pre-booked restaurant.

Not a problem at all !!

I believe you have it reversed.

 

Classic you have the same time,same waiter and tablemates and rotate through the complementary restaurants in an order determined by RCL.

 

Dynamic you make your own reservations at the time you choose for each day at the restaurant you choose for each day.

 

I hope that helps.

 

Lisa

We just got off Anthem yesterday and Lisa you are quite correct !

With the addition that Classic 1 is dining at 6.30pm and Classic 2 is dining at 8.30pm...

We had Dynamic as this was the only option when we booked in Oct 2014, so we chose and pre-booked all our Dinners before we embarked.

We also got off Anthem yesterday - after our 2nd cruise on her this year...

We love her !

She is a very different ship to any of the other RCI ships we have cruised on...

We only ate Dinner in the 4 x complimentary restaurants and loved them. Most of our Dinners took around 1 and a half hours, with just the one taking 2 hours, so plenty of time to see all the Shows etc... We didn't have any reason to use the speciality restaurants as the food in all 4 was wonderful, plenty of variety and choice, with the menu's changing for the 2nd week. We had pre-booked all our Dinners for around 6.30pm as DD was the only option when we booked in Oct 2014. However we changed restaurants quite a few times so that we could eat with our friends and the staff at the desks outside the restaurant were very accommodating and it was never a problem to change or add our friends !

Imho however, RCI have made a big mistake in stopping the sea pass card checking-out for pool towels as this has resulted in towels being left on sunbeds and on the floor (as there is no need to check them back in) so this means you can't tell if sunbeds are available or not. Some friends of ours were subjected to some nasty 'sunbed rage' as they were told that some sunbeds with used towels rolled up on them had not been occupied for at least 2 hours. After my friends had been sitting on them for about half an hour, the original occupants returned and had a right go at my friend and then one of them actually went and sat on the feet of her 15yr old son :eek:

We were also told that around 60 people were thrown off Anthem during the cruise for bad behaviour. Never heard of this happening on any of the other cruises we have taken :eek:

I repeat, we love Anthem and all she has to offer - could improvements be made ? Yes ! But this was only Sailing number 8 for her so she is still in her shakedown phase...

Hi Clio

 

Can you remember if Corned Beef Has was available in American Icon for breakfast ?? I love Corned Beef Hash and fried eggs for breakfast when I visit the U.S. ..... Obviously I can manage the full English if I have to ;) but first time on RCI and Anthem so not sure if they serve this option ??

 

Last year we could even get Corned Beef Hash and eggs on our room service breakfast on Celebrity so hoping I can at least get this in the served restaurant :)

Corned Beef Hash was available in the Windjammer barneymag - didn't see it in AIG though...

We also enjoyed breakfast in American Icon Grill and the served options were:

Eggs Benedict

Southwest Huevos Rancheros

New York Bodega Breakfast

Louisiana Beignets

Traditional Full English

Pancakes

Plus you could help yourself to the buffet items with cereals, fruit, pastries and a few hot items...

We were on Anthem at the beginning of May (Sailing number 3) & our WOW bands would open our Stateroom door & not much else...

They didn't store our C&A level or benefits so we still had to carry around our Sea Pass Cards to receive our 'Exclusive Onboard Savings'...

Maybe this was an early glitch ?

We shall see if this has improved when we are back on Anthem in 3 weeks time...

Oh well as i live in the uk i wouldn't be gaining anything. We're in a spa junior and these are still available at the same price I'm paying which is slightly annoying as I thought prices usually increase nearer the cruise date. I wish I'd not looked now :mad:

We are in the same situation miaandmum !

RCI's rules for UK cruisers are very different to US cruisers & we shall not be booking w...a...y in advance again :mad:

Our Anthem cruise is now £1500 cheaper than what we paid in Oct 2014 + inc Grats & Drinks pkgs - which our booking did not...

And it appears that the prices are still going down - very annoying.....

Once we have made our final balance payment I don't check prices - but I have been bombarded with emails from RCI with all these offers - Grrrrrrrrrr.......

I really don't know what the answer is for us UK cruisers - other than just to book with a US Travel Agent :eek::eek::eek:

hi everyone

 

we are off in 15 days on the anthem and i was wondering if anyone knows

 

1. what time can we drop our bags into southampton port?

 

2. if we drop our bags in can we go back into southampton before check in?

 

thank you :D

We arrived at the port at around 10am, but we were turned away by the staff on the gate as there were still people dis-embarking and told not to come back before 10:30am. Not a problem as we had driven, so we drove around to Mayflower Park, took some photos and returned to the car park at 10:30 and we were allowed to park.

Not sure if timings would be any different if not parking at the Port...

After we parked, we were surrounded by staff who took our luggage off us and stuck a receipt with barcode on onto our Set Sail Pass.

We then walked into the Terminal, had our SS passes stamped and we then walked through the Security scanners and into the lounge. we only had to wait about 5 mins and we were then able to board.

So I suppose there would have been nothing to stop us from going into Southampton after dropping our bags off - but we were just to excited to board as soon as possible !!!

Hope this helps...

Link to:

Anthem Cruise Compass and Daily Planner

Quantum Cruise Compas and Daily Planner

 

Link to Anthem and Quantum reviews and video's

Anthem and Quantum are identical apart from Art work:

Anthem 3 nt. Royal Experience

Quantum Southern Caribbean

Quantum Transatlantic Maiden Voyage

And the Shows are different !

:rolleyes:

Hi all.

 

The countdown is on! 4 days till I'm on the Anthem for 12 glorious nights. Hoping some recent cruisers can answer a few questions.

 

What are the Wifi packages like?

 

What are the photo packages like?

 

Any feedback on The Gift show.

 

Any tips, hints, advice?

 

Thanks in advance.

Various WiFi packages available but we found the best one was '2 device package purchased on Day 1 for $10 per device per day. This was a 'Special' on Day 1 only...

Again various photo packages available, but the most expensive is now only for 50 photos not all of your photos as was previously...

'The Gift' production show doesn't start until June - so hopefully you will see it first !

Any more questions - just shout :)

Do the balcony cabins on anthem of the seas have kettles ( tea/coffee making facilities) ? Thank you.

Yes, there is a kettle, teabags, sugar and milk cartons - but no coffee bags anywhere on Anthem...

The included coffee is only available in the 'urn-type' containers around the ship...

And there is another one in the Puzzle Room!

Whoops.... Missed that one :eek:

Also be aware that the WOW bands don't show your C & A level or 'Exclusive Onboard Savings'

So if you buy anything in the onboard shops, use your Sea Pass Card to get your discounts...

Does Anthem even have the freestyle machines? She will not be fully US based. Why put them on via Royal's thinking regarding the rest of the fleet.

 

If you wanted you could go to the bars and WJ and get an open plastic cup that they can fill with the basic sodas! Like the OP said you need a chip in the cup to have the machines work.

Yes - Anthem definitely does have numerous Coke Freestyle Machines around the Ship !

Any recent reviews on this ship?

I've done one !

http://www.cruisecritic.co.uk/memberreviews/memberreview.cfm?EntryID=503126

Hi,

 

Unfortunately I've never really uploaded anything onto here although I use the cruise critic app for iPhone and there is an option to add photos to replies so that might work if you could add an app. Otherwise would be great if you could e-mail me - my address is juliemcga@gmail.com

I will email them to you - it's easier :rolleyes:

Does anyone have a copy of the Anthem wonderland menu? Also does anyone have any experience of being a vegetarian at wonderland?

I have got photos of Wonderland Menu from off Anthem - but I forgot how to upload them on to here...

Help please !!

Or I could just email them to you ?

Did you notice if there were any Magners or strong bow cider onboard.

Didn't see Magners or Strongbow - but they did have Bulmers in Two70 ;-))

I was not impressed with the drinks machines as during the Anthem cruise I was on it ran out of all diet drinks on day 2, you could not even get sparkling water.

 

The machines themselves were also pretty grotty so the hygiene issue was with them rather than personal cups.

Wonder which cruise you were on where the machines ran out of diet drinks on Day 2 ?

We were on 3nt Taster 3rd - 6th May and we used the machines constantly !

We found 5 machines in the Windjammer, 2 x in Sorrento's on the Royal Esplanade & 1 x at the Sea Plex Dog House - not sure if there are any more any where !