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red lobster

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Posts posted by red lobster

  1. cantgetin,

     

    My original booking was a paid in full through Virgin direct, they assigned it to a travel agent of their choosing. I did get insurance through Virgin, and I know most people won't understand, but the reason I want to cancel is because my dog although at the time I booked was healthy and happy, and I had someone to watch him, now has a health issue. I am not comfortable asking someone else to take care of him at this point, I'm 61 day's out. I appreciate your quick reply, I just wanted to make sure I understood my options. It's disappointing to have to cancel with all the great bonuses I had, but life happens.

    • Like 1
  2. I was originally booked on one of the Brillant Lady sailing, rebooked after it was cancelled for the 8 night Eastern Antilles cruise. Now it looks like I need to cancel. I called Virgin and she was very sweet, said my insurance would give me a refund, or I could get a credit to use within 1 year, or I can sell. I went to the insurance website and they seem to need proof of a death, a Dr. letter, or Jury Duty ect. not the reasons I need to cancel. I want to make sure I understand, if I take the credit I must cruise within 1 year and I lose my 700 bar tab, and my 700 sailor loot, but if I am able to sell it to someone they would get to use the bar tab and loot. Can any of you that are more familiar with Virgin give me any guidance please.I have tried calling the person listed on my booking as the travel agent with Virgin and she does not answer or call me back.

  3. I was supposed to be on the November 18th sailing that got cancelled and I rebooked for next July.

    May I ask where you received the offer? Was it a call or an email, or did it just show up in your manage booking screen? It's been several years since I've cruised Carnival and I used to get a phone call asking if I wanted to upgrade. Thank you for posting.

  4. Sorry I've tried the search function, this is the first time I've used FTTF and today I printed my Boarding Pass and luggage tags, but I don't see anything that identifies us having the FTTF. Do I need to print something else, or do they know by the color of your luggage tags, just wondering? Thank you all for any information. 

  5. I've done several with Royal and 1 with NCL, great itineraries and terrific islands. I've stayed at a Four Seasons resort in Nevis years ago, to me spend time on St Kitts rather than waste part of the day going back and forth to the island. The ships I've gone on were all large ships, with many activities. These were all 7 day cruises out of San Juan, and it would wonderful to do the back to back, but work just gets in the way.

  6. 20 hours ago, greenenvy said:

    I heard at the 7 day mark and did not get my desired itinerary. I’m very disappointed and discouraged to say the least. I’ll figure out a way to get what I want but really not pleased with the way this was handled. I was perfectly fine with my Brilliant Mermaiden being cancelled but to not get the cruise I wanted over a year in advance when it was not sold out when I requested it on Monday is very sad. I love VV - I’ve been on 4 cruises and one more booked in December. I know it’s a first world problem but my heart was set on it. 

    I'm still waiting to hear something on mine, may I ask what your desired itinerary was?

  7. I was on the fence about rebooking or asking for the refund, but decided to request the 8 day Valliant Lady, submitted my form this morning. I booked the original cruise on Brilliant Lady out of San Juan to try Virgin for the 1st time, I hope the ports aren't disappointing, I've never been to Puerto Plata, St. Croix or Bimini. I saw so many great options, but flights to New Zealand are so high from where I live. Thank you all for being helpful and sharing information, and shout out to Cruising Walter for always giving us his expertise here.

    • Like 1
  8. I got the same email for my cruise April 6th, I'm not even upset about it. I just went in and cancelled my airline reservations. I'm torn on whether to just take the refund or rebook with the sailors loot. I'm just glad they let us know sooner rather then later. 

    • Like 1
  9. We really enjoyed the UTV ride in Aruba, Bonaire we have done the kayak's in the Mangrove, and Curacao we have done the underwater walk, also did a tour by boat to the black sand beach and spent the day there, then went past the homes owned by famous people, have also cone a tour by jet ski, you top at a sunken tug boat and snorkle, enjoyed all three. The islands are some of our favorites. Enjoy your cruise.

    • Like 1
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