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outbound09

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Posts posted by outbound09

  1. And I thought I was slapped. You have been well and truely hit. I would be taking that up with the Captains Club people for sure. Good luck if you try.:D

     

    I was told by Celebrity cruise consultant that Captain's Club is not making any exceptions! He claimed he talked to them on my behalf as he said 5 points in this situation is the worst he's seen so far. No luck. I decided to take my business elsewhere as I refuse to beg them to do the right thing. Very disappointing.

  2. I was on a back2back cruise, and the second leg began on Nov 24. After that cruise, I would have been Elite. However, I find out today that the new system took effect on Nov 23 and as a result, I'm 5 points shy of Elite and won't be getting it after all. During the cruise, we were told our upgrade to Elite would not be affected. Celebrity refuses to give me the 5 points! :mad::mad::mad:

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