toprs20022004

Thx - and RCL finally responded to my e-mail confirming that an adjacent non-connecting cabin was fine AS LONG AS I was the parent.

... the person who posted about the contractual terms had it right - the contract controls. The contract was consistent with what I was told on the phone. RCL needs to fix its website.

How can anybody who SAYS they have confirmed by phone "a number of times" be incorrect? Unless they didn't or were told the wrong information "a number of times?" Something, and I think we know what it is, is wrong here.

..... because the information on RCL's website conflicts with what was said on the phone.

I did find a specific reference to "adjacent" cabins in their cruise ticket contract.

 

I would venture to suggest that their contact should probably serve as the definitive answer.

Thx - and RCL finally responded to my e-mail confirming that an adjacent non-connecting cabin was fine AS LONG AS I was the parent.

I thought I would post an update to my query about minors in an adjacent (but not connecting) room.

I just cancelled out one of the adults (due to injury). RCL allowed the minor to remain in the room without an adult. In this process I have found out a lot about the rules which I thought I would share. I have checked-in and printed the set-sail pass for the room with one minor.

RCL's website says that minors can be in a room by themselves only if it is a cabin connects to adults. The website does not talk about adjacent, but non-connecting rooms. If you call RCL, they will tell you that the cabin does NOT have to be connecting as long as the minor or minors are in a room next door to a parent (must be a parent - no idea how they check). If a parent is not next door, then there would be a problem. Depending on who you talk to, a cabin across the hall would also be treated as "next door."

I have found all the different information disconcerting and wish RCL would update their website with the relevant information. RCL also wouldn't send me the policy so I had hanging over me whether there would be an issue at embarkation.

Also, as an FYI, for those with minors where both parents are not traveling, a notarized letter is required from the non-traveling parent authorizing the travel. The is a federal law and is not specific to a cruise or any cruise line. The cruises almost never ask for the paperwork, but just as an FYI, you don't want to be their test case. I generally get told about it by the agent as I use my maiden name so my kids have a different last name. I also take copies of the kids' birth certificates. I don't need my vacation ruined over paperwork.

Thank you to all for the answers.:)

I am traveling in two weeks with my two minor children on RCL next month. We had booked 2 cabins next door to each other with one adult and one minor in each. It now appears that the other adult can't go (sudden injury). I have confirmed on the phone a number of times that a minor (my kids are 12 & 14 in case relevant) can be in a cabin alone as long as the parent is in the next room (even without connecting cabins), but my agent called to check and was told something different. When I called RCL, they cited a berthing example in the KDR article of sailing age requirements to say I was fine. I don't want to show-up at embarkation and have a problem. Anyone have any experience with this?