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Nuthouse

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Posts posted by Nuthouse

  1. Yes, Wee Countyman, that was exactly the problem. The one way system would have worked perfect but unfortunately it was not in force.

    Also it didn't help that the people boarding were queueing to register on board at the point of entry to the ship. I'm sure that with all previous cruises we have registered prior to boarding - in fact we did on our cruise as we arrived, but perhaps there was a problem wiith the availability on that particular day.

    We also noted that all the public toilets had been closed so there were no quick last minute visits to the loo.

  2. We have to put it in writing to them and , as we booked through TA, we have to go through them. Called today but the TA s are so busy at the moment with rearranging Tunisia bound holidays I didn't feel like taking up their time. I will pop a letter in to them later this week. I must admit that I feel I'm being somewhat 'petty 'with what's gone on lately. I'm sure Thomson will have enough to deal with at the moment.

    My husband doesn't particularly enjoy cruising for two weeks - hence the cruise and stay. Have done it a few times before and never had any problems.

  3. Just returned from a cruise & stay, sailing on Celebration 11/6/15 then a week in Dubrovnik 18/6/15.

    Had a brilliant week on board. We haven't cruised since 2013 and we did notice the increased 'sales push' on board. We were constantly approached by waiters and other crew members to buy a particular package or pay for the A La Carte restaurants. Even pushed by table waiters to pay extra for streaks at the dining table. Personally I don't like this kind of thing but it didn't spoil our holiday.

    All went really well upto the final day with disembarking!!!

    Almost everyone going to hotels had times of 10.30 to 11.30 to leave the ship.

    Trying to get off the ship to collect our luggage, to take to the hotel, was an absolute nightmare. Thomson had passengers boarding and queueing on the 'single' gangway at the same time. Trying to get past people with your own hand luggage and them with their hand luggage was just about impossible. Disembarking passengers had to pass their bags over the top of the gangway to crew members then pick them up again at the bottom of the gangway.

    The bus journey was advised of 10 mins but was actually 30 mins with other drop offs. This left us at your hotel at 11.30 am with check in time being 2pm. My question is, why could we not stay on board till 1pm then go to hotels. We were left in limbo, especially as we had a problem at our hotel with rooms not being ready and having a 5 hour wait for a room. We therefore lost a day of our holiday. Thomson know the times when rooms are normally available but I think their attitude is one of not caring. I will certainly be avoiding booking with Thomson again, which is a shame as I love their cruises.

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