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R&S

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Posts posted by R&S

  1. 11 hours ago, RBKL said:

    Had a medical emergency on an April sailing of the Wonder of the Seas.

     

    Ships medical staff was amazing and exceptionally quick. We were disembarked in Cozumel for follow up. Doing great now but the insurance process is unreal.

     

    Still waiting for AON to cover our expenses. Can’t get the status. Every few weeks we get a request for the same info we have submitted multiple times. Seems like a delaying tactic. I asked to speak to management but nobody returns calls. I reach out on line for updates but nobody responds even though the sight says they will within 1 business day.

     

    We had a very similar experience with AON.  We had to cancel a cruise due to an injury days before the cruise started.  We supplied Dr signed documents and filled out the correct forms but AON continued to ask for information we already provided.  Stick with it, we eventually got paid!   

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  2. We just returned from the Carnival Vista.  This is our second time on the ship.  The crew was great, the ship is lovely, and the food (in our opinion) was just ok in the dining room.  One thing I found surprising though was when we stopped by the Java Blue Café this morning, before leaving the ship, we were charged for our coffee.  They explained that CHEERS was not active on debarkation day.  

    I understand Texas laws are unique and you cant use it on the first day, but this is the first I have heard about not allowing it on the last day.  Oh, and just to clarify we were not trying to get any alcohol in the drink...just coffee.  Is this a new change to the CHEERS program? 

     

     

  3. My Booking Confirmation (email attachment) always has a paragraph about SIP & SAIL under Payment Details. I book directly with Princess (transferring to a travel agent for OBC prior to final payment), so it may be different if you booked with a travel agent.

     

    You can also verify on Cruise Personalizer. After you select your booking, select "Boarding Pass & Travel Summary", and then select "Print Travel Summary" under TRAVEL DOCUMENTS. "PREMIER BEVERAGE PACKAGE PROMOTION" is listed on the summary under SPECIAL SERVICES FOR THIS BOOKING.

     

    I recommend printing your travel summary and taking a copy with you on the cruise.

     

    This is perfect! Thank you for everything. I printed this and it is exactly where you said it would be. Again, thank you!

  4. We also purchased the Sip and Sale for an upcoming cruise. I think it will be a great way to try new drinks and wine while we sail toward Hawaii! Is there a way to check and verify it is applied to the booking? I really didn't see anything in our confirmation email.

  5. My father-in-law is taking us on a 10 day cruise to Alaska in June. My dh and I have never been on a cruise. How much of a hold will they put on our Credit card when we board? There are 4 of us in our cabin. Thank you!

     

    We are jealous! We were on the Grand last August for a 10 day to Alaska and loved every minute of it. The crew is amazing and will take great care of you. Have a wonderful time.

  6. I know there is a cigar bar on the Grand Princess, but are there any additional places a passenger can smoke a cigar? A friend who is travelling with us on this cruise asked me and I told him I knew where I could find an answer.

     

    Thanks for any information,

  7. Thanks everyone. How bad was the wait time for beverage service outside of the main dining- at the bars, poolside, etc as compared to other ships?

    We were on the Vista in January and found the bars to be a lot busier than other ships. The slowest bar was in the Casino. Having said that, the bartenders were fantastic and worked hard to take care of everyone surrounding the bar, you just had to wait a little longer for service.

  8. Hi guys, doing the 10 day alaska RT san francisco, are there any special events we should be aware of? sucha s a white party, or dress up parties that you have done? I know there is 2 formal nights so we got that down but otherwise any help is appreciated

    We are also doing the 10 Day RT San Fran. We leave in August. We are really looking forward to the new menu in Sabatinis and enjoying the Grand.

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