minotaur

43 minutes ago, edgee said:

Now Silver also gets 4 wifis. We were pleasantly surprised on our March 31 cruise to learn of this.

That's interesting - it's not what the website says:

https://www.rssc.com/seven-seas-society#benefits

I see Voyager is now en route to Barcelona but will arrive a day late. Does anyone know the nature of the mechanical problem that caused this? I only ask as my ship tracking app shows Voyager making a series of loops outside Cadiz both before it returned to Cadiz and on its way out again. I just wondered (and most sincerely hope I'm wrong) if that is the kind of manoeuvre that would be made if someone had gone overboard?

Bit of a nightmare for passengers due to fly back from Barcelona tomorrow, and new passengers due to join the ship as well....

This is from the Regent website:

"Our onboard staff are happy to deliver a flawless experience at every turn with never an additional gratuity expected, it’s already included in your cruise fare."

3 hours ago, cruisevirgin24 said:

Splendor sailed 2 cruises before September 2021. My parents were definitely on Splendor in Feb/March 2020. I think it was the second cruise, following the TA from Italy. They embarked Miami, transited the Panama Canal, disembarking in San Diego in March 2020, straight into the first Covid lockdown. I managed to rearrange their flight onto the last one from San Diego back to the UK.

I think you're right. Here's a link to a topic from February 2020:

We're booked with BA from LHR to Rio for our cruise commencing 19th March and back from Lisbon on 6 April. These have been booked since last August.

2 hours ago, PhD-iva said:

Voyager is at Port Stanley today. The captain canceled the port stop because of a poor weather forecast for the afternoon.
We are waiting to debark one passenger for medical reasons, and then we will proceed to half moon island. I’m not familiar with it. 

Food has been excellent, passengers are wonderful and staff is even better. Only a small snafu with this morning‘s room service delivery. The server arrived at almost the end of the delivery window, and he just flopped the tray down on the table in my suite. He made no effort to lay the table. I only mentioned this because I think, it is another signal that they are shortstaffed. He seemed under quite a lot of pressure to hurry up and get a move on.
Also, I think it took us about 45 minutes to receive our dinner drinks and have our order taken at Compass Rose last night. And I was sitting with two titanium passengers. They seem to know all the servers and management, but they had to make repeated requests to receive service. 
I’m still enjoying my cruise, but I’m not sure that other first time pax will appreciate what Regent can offer them if they can’t see past the slow service. 
 

It's not good if service levels are dropping, but there are at least a couple of reasons why you might be experiencing it now. One is that if there is Norovirus/Covid on the ship then presumably some crew members are suffering and out of circulation.

There is also the the possibility that staff have been moved to Grandeur and replaced with less experienced crew. 

1 hour ago, GMIAC said:

I've only called a handful of times, and have had long waits (15 minutes+) each time. Maybe I'm just unlucky.

You've probably spent at least as long as that posting here!

8 hours ago, suzyluvs2cruise said:

New Regent cruiser here. So if we're 2 couples who would like to dine together we should not make individual reservations? We're on Mariner for 16 nights. Is there somewhere that Compass Rose menus are posted? and for that length of cruise is it 1 reservation for each restaurant pre-cruise?  

If you want to dine with another couple, you can do that when you book online. Once you've booked your table this shows up:

19 minutes ago, GMIAC said:

I did that, and already have a 4-top reserved. My question is if I want to search for a 2-top on the same evening, I get the above image, i.e., my 4-top reservation. How do I search for a 2-top for the same night at the same place? It looks like I have to cancel the first before searching. And then I might lose the first. 

Might be the sort of situation where giving Regent a call might be the way forward. I guess the website isn't set up for what you're trying to do.

4 hours ago, labonnevie said:

Wow! That is quite the incentive for me to spend thousands to get to Platinum. Need to go make three or four more bookings!

....or you could go online and get a personalised leather luggage tag and have it engraved 'DIAMOND'.

Would save a lot of time and money 😀

If you look at the Seven Seas Society section of the Regent website you will see that leather luggage tags kick in at Platinum level.

Reminds me of a comedian I saw years ago - he said he'd recently stayed in a very smart hotel - the towels were so fluffy he could hardly close his suitcase at the end of his stay.

On 12/25/2023 at 1:39 AM, jjwoben1 said:

Where is door located in adjoining cabins?

2 hours ago, jjwoben1 said:

Has no one been in a connecting cabin on Grandeur?

Just a thought, but you may find replies more forthcoming if you phrased your requests differently.....

35 minutes ago, jjwoben1 said:

This is our first Regent cruise…….usually do Oceania.  Can someone explain how dinner reservations are made pre cruise? Are you limited in number, by cabin category, etc?

This is from the Regent website:

Dining reservations may be reserved online beginning 75 days before your cruise sails, or 90 days for guests eligible for our Concierge Amenities, at 8pm Eastern US Time. To do so, please create an account via the My Account section of our website and access the Dining Reservations link for your cruise via your Booked Cruises.

Guests may pre-book one dinner reservation in each specialty restaurant prior to sailing, then subsequent reservations may be made on board, space dependent. Multiple pre-booked reservations in each restaurant are permitted only on Grand Voyages, with one reservation allotted per voyage segment. Guests may contact the Maître D' once onboard to request additional reservations, if available. Compass Rose and Sette Mari At La Veranda do not require reservations. 

Can someone please explain how your account details can be used to remove money from your account - which is presumably what people are worried about?

5 minutes ago, Pcardad said:

True....but they also have far worse payment dates and cancellation dates/etc.

 

 

Swings and roundabouts I guess...

I'd be interested to hear whether anyone UK based is reading this thread, as my understanding is that UK legislation means that a major change in itinerary (such as this) means you can cancel with no penalties.

I wonder how many staff have been transferred to Grandeur?

13 minutes ago, kentishman11 said:

Hi @Gilly

We have had to fly via Paris on the 18th.

No I have not found the roll call, is it on the Regent website?

It's on Cruise Critic, here's a link:

5 hours ago, papaflamingo said:

No.  They just offer one of the pre cruise packages, (usually the cheapest one) as a booking incentive.  If you book and there is no pre cruise offered, you can always opt to pay for the very same package.  We are doing "Jewels of Hong Kong" in Feb. as a "free" pre cruise.  If you look at it on line it would cost $1799 per person.  If I was to decline it I'd be credited with $750 per person.  Don't ask why, just the way they do it.  For comparison, the other 2 pre-cruises offered in Hong Kong are considerably more expensive, so it seems it's the least expensive pre cruise tour that is included. 

It's not always the case that the cheapest pre cruise tour is the one that is included. On our Rio to Lisbon cruise next March, our included pre cruise tour - 'Rio and Iguazu Falls'  is listed at £3308 per person. The other available tour, 'a Passion for Rio' is listed at £984 per person. I guess it depends on a number of factors - how the cruise is selling, even what country you're booking from.

4 hours ago, rcandkc said:

I think FREE precruise or post cruise tours are limited to a set number and once filled not offered anymore free. As I said…I think..not I know.  I think it’s an early enticement.

I believe that is correct. We're booked on the Voyager next March from Rio to Lisbon. When we booked there was a free included 4 night pre-cruise program 'Rio and Iguazu Falls'. 

That is no longer offered, and the cruise price has stayed the same. So if we cancelled the pre-cruise and got a credit, it would make our cruise very (well relatively!) cheap. So I can understand Regent not allowing this. If they did it could lead to people 'playing the system'.

Here's another one of 601 take from in front of the pole:

Took a bit of doing but found this picture of Suite 601:

I know this is slightly off topic, but a few years ago after a Regent Cruise to the Baltic we were staying on a few days in a Regent booked hotel in Stockholm (can't remember which one).

When we were checking out there was a TV behind the reception desk showing music videos. Suddenly the video shown took on a distinctly 'adult' theme and became more and more explicit. I thought OK perhaps this is normal for Sweden.

However people started pointing and the reception staff looked round at the TV and were aghast. Of course could they then find the remote to change channels? No, of course not! After a few minutes of panic the TV was unplugged.

Much embarrassment all round!