bunkrest

Same here exactly as you say.

Not over concerned, I’m thinking maybe it will change back once the health declaration is submitted thats if it’s required to be submitted via the app.

9 days and counting as well.

Thank you for that info.

I have chased it up with the relevant department and hopefully will receive 

an email link directing me to bid again and this time in £.

I booked direct and received a link to bid for an upgrade only to have the offers constantly cancelled days later without any explanation.

At first I thought is this a ploy to get me to bid higher but as it turns out the currency of the offers was mistakenly sent out in $ when it should be for uk bookings in £.

I was told to look at for another email at some point.

Boarding next week  printed off boarding pass says 1300.

Online has now changed to 1545…needless to say I’ll stick with the 1300.

Refund for excursions for a cancelled cruise 4th April Canaries.

Refund requested via telephone 13/03/20.

Refunded                                         15/05/20

Received first email from Cunard today the day before the cruise was supposed to depart tomorrow.
Basically email telling me to either opt for a cash refund for excursions or the money converted to on board credit at 110%.



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Thank you host Hettie that is most informative.

I will wait until communication is sent out regarding the refunds.

just to inform folks who may have thought I was in a mad rush to get a refund my asking Cunard today on this matter was on the tale end of cancelling a July Iceland cruise and getting a fcc the lady asked if I needed help with anything else so I explained about the cancelled April Canaries cruise and I had no notification of refunds To which I  was told The 600 spent on excursions would be converted into on board spend for a future cruise.

IB2 If that’s directed at me may I suggest you re read my post.

my point is I was told I would be refunded for excursions but now told that isn’t going to happen and the money converted into on board spend.

And yes canuker I will keep you informed.

Spoke to Cunard today regarding £600 of cancelled excursions from the April canaries cruise which I cancelled 24 hours before Cunard cancelled it.

At the time of cancellation I was told the money for my excursions will be refunded to the card I paid  only to be told now the £600 will be converted into on board spend on any future cruise.

I took issue with this so it has been handed to public relations who will look into it but for now my money is floating around in cyber space.

2 hours ago, Mapmuppet said:

Whilst we are booked to go on QM2 in July and have been 'blessed' with the OBC, I need to cancel a cruise for some elderly friends who do not have access to the Internet.   The customer services number 03454 550300 is not working, is there an alternative number they can call ?

 

Thanks

I got answered on 03443388650  it did take 1 hour 5 minutes for them to answer so be prepared for a wait once answered I managed to swap my April Canaries cruise over to a cruise next year confirmation email came thru immediately.

for those cancelling or moving cruises to another date if you have booked tours you get refunded to which card you used.

Thank you 😊 

Thank you it makes for interesting reading,I did call Cunard and was told that we had to have the same drinks package the reason being they may loose revenue if I share,

I told them that both packages are the same price but alas they will not budge.

I like coffee my companion likes sodas,a coffee package is $10 per day a soda package is $10 per day.

can anyone explain the rationale that we both must have the same package,I understand if I was asking

for an alcoholic package, after my recent call to Cunard they obviously think that all of their 

 customers are dishonest and would share their respective package with other people but the price is

the same  I fail to see how Cunard will be disadvantaged.

Hello wise ones.

im planning a future cruise with P@O Aus and weighing up the cabin options.

Can anyone tell me if your a suite guest for dinner  are you able to order from the main dining room menu and

have it in your suite...thank you 😆

Sounds like you had a great time, out of interest did you go along to any of the solo get togethers or just happy doing your own thing.

I was on the cruise just before you embarked by 1230 so took some snaps whilst not many people around,I wasn’t Britannia club but took a photo of the Britannia club restaurant as I was walking back from the Britannia main dinning room level 2

It certainly looked lovely.

Thank you that answered the question [emoji1303]

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Received email informing me that I can now book a cruise from the 2020 itinerary from April that year however when I look via the Cunard web site it’s telling me available to book from 25th any ideas anyone..[emoji1374]

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Looking at an obstructed ocean view cabin on the Queen Elizabeth. Can someone tell me how obstructed the view really is? Can I see anything at all?

 

 

 

Thanks.

If you go onto the Cunard web site top right hand corner click on help and advice once there type in obstructed view in the search box you will find pictures there.

Hope that helps.

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The 4 nighter....2 nights is just to short :-)

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This is the table Q2 master suite Queen Victoria.

I suppose you could add another two chairs but it would be a little squashed in...

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Because I’d feel awkward that’s why

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I may be shot down here but I would be embarrassed turning up at 8.45 the very latest would be 8.30 and that would be a through the door time.

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I’m sure you will love it I can only go on my experiences, obviously a lot more passengers than what your used to but no need to worry Princess Grill is lovely on these ships,I’ve done the whole spectrum from Britannia to Queens and have been equally impressed by all,I’ve never felt overcrowded or rushed on any Cunard ship...enjoy

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