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Posts posted by Got2BCruising
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I just found out that the Jan 11 and Jan 18 2015 sailing of the Freedom of the Seas have been canceled so the ship can be dry-docked. If you are on the Jan 4 2015 sailing check the pricing!! And beware ... that sometimes the week before a ship goes into dry-dock they are doing things on board!
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In speaking with Royal Caribbean today the Anguilla Dolphin Swim starts at the pier. They will provide the transportation to Marigot and then on the water taxi to Anguilla and then back again. Also it looks like lunch may be included per the "symbols" showing on their website.
Grandeur of the Seas 10/8/16
in Royal Caribbean International
Posted
I can confirm the following as I have clients sailing on this Oct 8 date:
(1) I received an email from RCCL at 2:20 pm on Saturday stating a change of itinerary; but nothing about an early departure.
(2) 2 of my clients who were denied boarding are getting 100% refund. Only issue is with RCCL Shore Excursions. The Emergency Deck is saying they will get on board credit. We are trying to explain to RCCL that they are not on the ship; there is no one to give OBC to!! We really need this refunded also!!
(3) Those on board are getting 50% Future Cruise Credit based on CRUISE FARE only; not total paid on cruise. So you have to deduct the fees, port charges, taxes, gratuities, any discount if you booked during the Buy One Get One Half Off sale, Crown & Anchor Discount, etc. Then that is the balance x 50% = your FCC. So if your total cruise was $1000 per person (cruise, taxes, fees, port charges, etc.); you are NOT getting $500 per person in FCC; you may be getting between $200 and $300 back.
(4) There was a communication breakdown on RCCL's part.