michael91401

To those who think it's selfish to expect better information from the cruise lines about what passengers may expect:

I am thinking about the people of San Juan, who don't have food and water and can not accommodate thousands of tourists, who will also expect access to basic needs, which simply are not there. I am thinking about all the passengers, who may have have limited travel time available and probably thousands of dollars at stake that they can't afford to lose. People are very reasonably concerned about traveling to a disaster zone that is also rapidly deteriorating into a public health crisis. Ultimately, I believe all cruises out of San Juan in the coming months will probably either be cancelled or moved to a different embarkation port. Until people who have booked cruises and air travel and hotels have more information, it is perfectly reasonable to be concerned and also aggravated over not receiving clearer information about the process and what to expect.

Granted, this must be a logistical nightmare for the cruise company executives, but honestly, from a purely business perspective it is in their best interest not to make changes until the last minute.

I am booked on the November 4 sailing from San Juan on the Summit. So far, Celebrity has changed some of the ports, but the embarkation/disembarkation port of San Juan remains unchanged on the itinerary. I think it is irresponsible for any cruise line to expect thousands of passengers to be planning travel to a disaster zone. Conditions in San Juan are not likely to be significantly improved within the coming weeks, and certainly not within the time frame that passengers require in order to alter airline reservations.

As a colleague I was able to reach in San Juan stated, "This is a disaster zone. This is not a vacation destination."