SnakeWake

We got an email today that we have a balance due on some purchases for our 4/6/23 sailing. "Due to a recent change to your reservation, some purchases made with onboard credit are no longer paid in full. Please pay by the due date to avoid cancellation of balance due purchases." Due date given was 3/13/23. After holding for 40 minutes at the number given with the email, i was told by Celebrity to call my TA. That is now in process.