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iwantsomesun

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Posts posted by iwantsomesun

  1. Sure looks like they are using the Corona Virus to hide this notification. Geez. Happened a while back and they just post about it now? Sounds pretty low risk if it's just a matter of a few employee email accounts being compromised. I don't imagine that they are emailing around usernames/passwords. @CruiserBruce - security is a huge topic covering everything from physical security, firewalls, remote access practices, employee training on social engineering issues, etc. No one is going to reply with a detailed plan on what got missed by HAL. HAL probably responded with many pages of documentation on security enhancements to improve things, but even then, it's a constant improvement process that has no one answer.

    • Like 1
  2. This is my first time on HA. I had a question and I tried emailing and got nothing. Phone call was perfect. Short wait time, great response. Seems like they just aren't ready to use methods of communication that the rest of the world uses. That said, the phone response was top notch so I'll give them a pass and see how the on board experience is before deciding if I'll be back. That's what really matters.

    • Like 1
  3. It's really too bad that some companies still haven't embraced more modern convenient forms of communication like email, online chat, etc. HAL seems to be really behind with this. I did have to call about merging my Mariner info and they were great but an online chat would have been more convenient.

  4. 2 hours ago, sullyd said:

    Made a reservation with Alamo very expensive 1 day almost 300.00

    Wow - I had tried a number of companies but not Alamo. I just booked with Alamo from Montreal to Boston with no drop fee! Hopefully it actually works out. I'm a little worried about there being a mistake and it not happening in the end but they did send me a confirmation. Thanks for the tip 😉

    Level 6 - we're going in late July so I'd be amazed if there is trouble then.

  5. On 5/3/2019 at 12:49 PM, sullyd said:

    We are doing a one way rental to Montreal on 17th and staying near the port . If there’s still an issue Holland America should take care of it.

    I tried sending this as a PM but the system won't let me so apologies for hijacking the thread. How are you doing the one way rental? Through whom? I need to do this from Montreal to Boston for our cruise in July.

  6. I've done this twice. Legend and Miracle. Emailed early the week before the cruise both times. I didn't get a response either time but I got exactly what I wanted both times. On the Legend the Maitre'd did come by and ask if we were happy with the table so he did get the request.

  7. According to our last Cruise Director, waves really only contribute to pitch (front/back motion) of the ship. The side to side rolling is almost all because of wind hitting the side of the ship. So the motion really is a combination of wave height and wind. Also wind direction will matter quite a bit.

  8. I just paid for one day internet to print off my boarding passes on board. Apparently the social internet plan will allow you access to spirit's website but it wasn't available on the last day. I wanted to get checked in right at the 24 hour mark because I didn't pay for seat assignments and wanted to get confirmed with 4 seats together so it was well worth the $16. Not sure why everyone hates Spirit. It was great. Good price. Good service. No problems.

  9. Who was the CD?

     

    Adam. He was fine. Did everything you'd expect from a CD but didn't really blow me away. Maybe his strong point is the behind the scenes work because the ship entertainment organization was quite good.

    The best part of what I saw from him was the CD Q&A. He had some good stories. Definitely worth attending.

  10. Depends on what types of excursions you are on. We went for a self guided hike up the mountain at Juneau and it was drenching rain that day. We had decent gear though and didn't want to miss it. If you'll stay inside the ship when it's raining and your excursions aren't too bad, then you might get away with less. Mind you, then you won't get to experience Alaska.

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