melissa6675

Thanks. My pay off isn't until August, and unfortunately this will be the last cruise for awhile since they took away the Compass system, which was BY FAR the best way to cruise.

I already sent a letter with my December statement, circled the available points ($1000), and copies of the rewards they sent me ($100 upgrade) and nicely said I expect my money. Hope they follow through. BTW, I sent it certified, return receipt.

I haven't posted in months - been real busy, but am incensed at the mismanagement of the Compass/WorldPoint changeover.

I took careful note of my December 23, 2008 closing statement which clearly showed 1,158 compass points. All I received was an upgrade. After going two rounds with BofA, I sent a letter, with a copy of my December statement, and a copy of the Compass rewards they sent me to the resolution address requesting they send me the $1,000.00 they owe me.

I've been through 25 pages back trying to read, but I'm at work. 1. Has anyone seen resolution of errors yet? and 2. Can someone repost the executive e-mail that was mentioned back several pages? Someone is going to get a piece of my mind.