I paid the $800 fee for the hydro pool on the ms Westerdam and also found very few people using it. We thought how great this was to be away from the noise of the other communal parts of the ship, including the second-hand smoke from the balcony next to ours. Sadly we had to abandon its use due to a blowhard with a booming voice who would NOT stop expounding about liberals, the "gay agenda", illegals crossing the border, Obama, his god-given right to own his AR-15, effete Indonesian dining stewards -- ad nauseum. The spa attendants, two cutesy girls who were highly efficient and enthused in charging the amount to my account, hesitated to provide a refund for the remaining 27 days we were not going to use the hydro pool indicating there was nothing that could be done about the individual (after revealing that others had also complained) and suggested we wear earplugs. After dropping the name of the cruise ship spa CEO of Steiner Leisure Limited I was able to obtain my refund with no apologies offered and inference that we were the intolerant culprits. Never again!
Purchasing "The Greenhouse Retreat & Pool Package"
in Holland America Line
Posted
I paid the $800 fee for the hydro pool on the ms Westerdam and also found very few people using it. We thought how great this was to be away from the noise of the other communal parts of the ship, including the second-hand smoke from the balcony next to ours. Sadly we had to abandon its use due to a blowhard with a booming voice who would NOT stop expounding about liberals, the "gay agenda", illegals crossing the border, Obama, his god-given right to own his AR-15, effete Indonesian dining stewards -- ad nauseum. The spa attendants, two cutesy girls who were highly efficient and enthused in charging the amount to my account, hesitated to provide a refund for the remaining 27 days we were not going to use the hydro pool indicating there was nothing that could be done about the individual (after revealing that others had also complained) and suggested we wear earplugs. After dropping the name of the cruise ship spa CEO of Steiner Leisure Limited I was able to obtain my refund with no apologies offered and inference that we were the intolerant culprits. Never again!