charliecheese

Just received our email from Viking. May 1st Far East Horizons now cancelled and the May 15 one also. Next cruise will be in Alaska. Full refund and 2 vouchers one to use by 8 March on rebooking of another cruise ($650 pp) and another voucher for ($650pp to be used within 12 months). We are not going to rebook for Alaska will forgo the $650 offered and wait till something we want to do more comes up in the next 12 months and use the other voucher if we decide to go with Viking. Disappointed but better to be safe and alive. 
PS. Glad we had taken their air offer included in the fare !!!

2 hours ago, desert traveler said:

We too are booked on this cruise and have our own air. My travel agent and I spoke with Viking and they said as of this am the cruise is still departing from Hong Kong but things could change and once they do they will inform us.  I asked about waiving cancellation fees if it does change and she said she didn't know but customer relations dept would handle that.  I think everything is in a state of flux and waiting to see what happens in next week or so-perhaps the virus is waning.  I think Viking has their hands full with logistics of all of this. So my attitude now is to wait.  I can get air from Hong Kong to Singapore on our own. 

this was part of an email we received 8th Feb.

“Our records show you are travelling within the next 90 days. If your flights are schedueld to fly via Honk Kong, we strongly recommend you change your travel arrangements from or through Hong Kong. 

All guests who have booked travel through Viking Air will have their flights rerouted, and will be contacted with the updated flights shortly.”

Glad we took Viking Air can only assume from this we will not be sailing out of Hong Kong. Next best guess Singapore (but maybe not the full 2 days as would of been in Hong Kong docked, as a lot of distance to catch up on) or Taiwan for boarding ship.
 

We are still looking forward to this trip regardless, I always try to think make the best out of a situation. 

4 hours ago, gacruisefan said:

Since we embark in Hong Kong, we don’t even know where our cruise will start.  Our airline cancelled our flights.  So we are waiting on Viking to tell us something.  

what date are you sailing? we are on 1st May Far East Horizons Hong Kong to Yokohama, we have had notice from Viking via email  that we will be notified shortly about where we will sail from (not Hong Kong) and our new flight details as we are booked with Viking Air. So all we can do is sit tight and wait for further instructions as to whether it will still go ahead, or be cancelled. Still a way off yet.