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NCollierville

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Posts posted by NCollierville

  1. 59 minutes ago, Tbird Gal said:

     

    You learned a good lesson early.   However, some lines give you a nice discount for an EFT rather than a credit card payment.   You never figure a pandemic is going to hit!

     

    As for travel insurance, I will never take a trip of more than $5k without it if going overseas.    We were to travel with three other couples for a Spain land tour and one of the men broke his hip a week prior.    We all had the insurance and were all able to cancel since we wanted to do the trip together.    The company (Tauck) was very understanding and we had their insurance.     I'm not sure I understood your comment about purchasing travel insurance for cruises that get cancelled.    Did you mean purchase the insurance AFTER they were cancelled?    

    Our traveling companions did an EFT instead of credit card.  They received their refund 90'ish days.  But they threatened Uniworld to go to social media and hire an attorney.  I just went to FaceBook and they removed my comment. 

  2. Cancelled an August 2021 cruise with TA on April 14, 2020.  TA informed us 30 days to get a refund, then that became 60 days, then at 90 days and no refund he said probably 120 days.  That is when we initiated the dispute on the credit card.  I took to social media on the Uniworld Facebook page that I had not received my requested refund after 90 days and did anyone else have that issue.  I immediately received an IM (Instant Messenger) from Uniworld asking my booking number.  I immediately submitted that info.  One week later no response after Uniworld said they would reach out to the accounting dept and get back to me.  AND Uniworld removed my comment from the Facebook page.  Credit card company said it could take up to 90 days to research.  

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