MrBacardi5

On 9/17/2019 at 9:39 PM, Chloe76 said:

How do you find him? He was on Serenade

Andrea will be on Brilliance until Oct 15 then Rob McNally returns

11 hours ago, Chloe76 said:

How do you find him? He was on Serenade

I will try to find out how long he will be on Brilliance

12 hours ago, Paulette3028 said:

Who is the Activity Manager onboard?  The reason I am asking is because I am trying to keep updated a thread on Cruise Critic about the AM's and all information is greatly appreciated.

 

 

Someone who goes by “TT”

16 hours ago, DELTABLUE said:

ADVENTURE:   Drew Devine #1397
ALLURE:   Mike Hunnerup as of 8-11-19 #1371

 

ANTHEM:   Dan Whitley #1406, Mitch Merucci back late September #1403 to January 5, 2020 #1368
BRILLIANCE:  Rob McNally #1169
EMPRESS  Elvis Pinto  returns from vacation 9-7 #1273
ENCHANTMENT:  Bobby Broughton.  Will join Liberty April 2020. #1277
EXPLORER:  Clo O'Connor 7-21 for full contract #1280
FREEDOM:   Cory Rogers for 30 days to take ship to Cadiz for drydock any update?
GRANDEUR:  John Blair August 8 until November 30 #1194, then Susan Adams to cover their vacation. 11-30-19 roll call #1032
HARMONY:   Dennis Charles as of 7-7 #1248, for 2 months, Marc Walker (back on 9-29 #1097)
INDEPENDENCE:   Cuddy Cudsworth as of June 11 for 4 months #1151
JEWEL:         Simona Ferraiuolo #1401
LIBERTY:  Jeff Arpin as of 8-18, Brian Leavitt returns October 13 #1365

 

MARINER:  Marcelo Alvarado #1192, Gemma Stubs will be on 9-16 #1327
MAJESTY:  Tornado Tanya Yates Tongue as of 6-24 #1234
NAVIGATOR:  Cory Rogers coming aboard August 9 ish #1278
OASIS:   Mike Whitte as of May 12. #1201, any change?
OVATION:   Joff Eaton as of 6-21 #1217 
QUANTUM: Paul Rutter any change?
RADIANCE:   Mark Rous  #1430
RHAPSODY:  Michele Scarpato #1109
SERENADE:  David Bradshawe #1086
SPECTRUM: Fang Lixin through December #1394

 

SYMPHONY:  Ricky Matthews #1123, Mike Szwajkowski back 9-29 #1297

 

VISION:    Steve Davis as of May 6 #1147, any change here?
VOYAGER:  Michelle Oliveria on vavation #1394 who is working here?

 

I’m on Brilliance now and a guy named Andrea Olivieri is the cruise director

On 9/8/2019 at 9:07 PM, danicolie said:

Awesome!  Thank you and have a great cruise!  

Sorry, I won’t be able to help. I just got “Royal upped” to a balcony! 😃

8 hours ago, danicolie said:

I know this is an old post but I'm thinking of booking 3639.  Hoping someone who's stayed in this cabin can comment on whether you felt a lot of motion since it's at the aft of the ship?

 

I am in 3635 on Brilliance next week. I’ll Let you know!

3 hours ago, LorraineP said:

Can you please post telephone number you called. Just last week I was denied shareholder credit on two booked cruises, was told it was because of price code it was booked under from TA. 

954-628-9325 Option 3. Be prepared for a runaround. Good luck!

19 hours ago, thefamilycruisers said:

I have never received a shareholder's benefit but I always try.  This year I sent in the form and received an email saying I would get $100 instead of $200 because I have 'other discounts'. I did get $50 obc from Royal.   I have tried to email several times asking what other discounts totaling $50 I am receiving but I get no reply.  

Can someone give me a contact that might actually respond?  I have been emailing the shareholderbenefit@rccl.com.

Is there some other email I should be using or is there a phone number I can call?

 

I never had a problem until my cruise next month. On 2 previous cruises I got the full amount even though I had senior and resident discounts as well as Wander and wow sales. I was always under the belief that as long as your discount didn’t involve OBC it was not a problem. This time they started pulling the non-combinable   crap on me. Gave me 25 instead of 100.  I called and spent over an hour going in circles with them, never getting a straight answer. Eventually they upped it to 50. 

I booked another cruise last April for next year, 10 days. With new rules Im only entitled to 100 instead of 200. After this nonsense and that I can now combine with balcony discount I completely rebooked it recently.

the phone number to call is 954-628-9325, option 3. Good luck!

I don’t know if it is fleet wide but for my next 2 cruises they raised the price from $30 to $35 in the last couple of days

Here is the response from RCL. We fall under the old rules. If you have a cruise far down the road the road that you may benefit from with the new rules then cancel it and rebook it. I have one cruise for later in 2020 I will have to keep my eye on

3 hours ago, nelblu said:

The new rules are in effect beginning with June 1 bookings.  If you booked in April, you should be under the old rules.  Call and confirm.

 

As D+, the balcony discount  would give me  $350 vs the $200 in OBC for a 10 night cruise.

I wrote to them this morning, will probably hear from them next week. I would think I should get what was in effect when I booked it

31 minutes ago, JasonMason said:

More or less related note, has anyone here been to Samba? I'm looking into a Radiance cruise and it caught my attention...

Went to it on Allure. I liked it. 

Another thing they quietly slipped in is you can't use the shareholder benefit towards the service charges (which I assume are the gratuities) any longer. 

So what happens if you booked prior to June 1? In April I booked a 10 day cruise for 2020. I expected to get $200 OBC. I went out of my way to not have the balcony discount applied (the balcony discount is a complete farce as well) knowing they can’t be combined. Am I grandfathered with the old rules...Do I fall under the new plan... or am I screwed and get nothing??

3 hours ago, Lisichka said:

I did not book the cruise I am hoping to go on in June (Rhapsody of the Sea departing from Venice June 15) and now the price has gone up.  I hate overpaying and can just kick myself for not booking last week.  Is there any expectation this cruise will drop in price again?  If I book and it drops, do I get difference in price if I book with an agent?

You need to check the prices continuously. They are doing 30% off each passenger for the rest of the month. That doesn’t mean they won’t add additional discounts or OBC here and there. Green Monday is coming up. A couple of years ago I got a nice discount for it.

2 hours ago, love2gocruzin said:

Is anyone else having trouble with adding dining with the Cyber Monday sale?  I tried last night and today and every time I try to add Chops, it gives me an error message.  I just tried to click on other things in the sale and all pages lead me to 400 Bad Request.

Try using a different browser, private window or clearing your cookies

If you are not past final payment, yes you can reprice it for what it is selling for today. I have done it several times for an upcoming cruise!

3 hours ago, taxatty said:

Absolutely not worth $50/PP.

Based on the old menu this would cost about $38-$40. We have a 3 night dining package so wondering  if the $35 a la carte limit will still apply. Sounds like a Royal rip-off to me. 

3 minutes ago, rubytue said:

This was in my cruise planner two days ago for $0.00.  I was wondering today if I just made an a la cart reservation, but I just checked my order history (below) to double check, and its there.  I'm not entirely confident it will actually work, but if so, BEST DEAL EVER!  

 

 

Say “Konnichiwa” to Asian dining with a prix-fixe menu — only available pre-cruise.

 

GUEST NAME	RESERVATION	PRICE
TOTAL		$0.00 USD
TOTAL PAID		$0.00 USD
XXXX	XXXX	$0.00 USD
XXXX	XXXX	$0.00 USD
*Service Charge		$0.00 USD

You got a better deal than I did... $50 for the package 😂

As generous as RCL is being with the refreshment package...the other side of the coin is a “Royal ripoff”. Did anyone else get that new Izumi price fix deal? Based on what you get with this deal if you go in and pay the al a cart prices it comes out about $10 less!

On 11/17/2018 at 2:27 PM, molly361 said:

Thanks Ken!!!!  Don't see anything about it not being combinable with the balcony discount.

 

2016 was the best Cyber Monday sale.  Got a lot of OBC and it WAS combinable with the balcony discount

I like the fact that it is instant savings and not OBC. I am a shareholder and I can’t combine the shareholder benefit with any OBC deals but I can with instant savings

9 minutes ago, ZoeyVictoria said:

 

Keep checking.  I have had offers show up several days after other people reported theirs.  

I have never gotten an offer for RCL. My AMEX is tied to Hilton. I did get some of the other offers you mentioned earlier

12 hours ago, Covepointcruiser said:

My one complaint with the stockholders benefit is you never receive it or have to fight to receive it.    We are on a transatlantic with no perks.   We asked for the $250 OBC.   They stated we were sailing with a $165 OBC.   We wrote them and said we would rather have $250 than $165.   Still awaiting an answer but we still have only $165.

 

In contrast, with Carnival stock, you always receive $250 regardless of the promotion on any of their lines.   We have received it on Cunard, Holland American, Windstar and Seabourn.

You should get the difference between what onboard you have and the $250 you get as a shareholder. Last time I sailed I was right up front with them when I sent my form in. They immediately upped it from the $50 I had to $100

34 minutes ago, GUT2407 said:

Actually some companies do give discounts to those that own shares.

My only complaint with the shareholder benefit is that it is not combinable with other OBC built into the cruise fare. What does one have to do with the other? NCL does not do that. 

On 10/17/2018 at 8:40 PM, cruisinfromtampa said:

Something to think about...On our first cruise, we wanted to try everything, so I booked the 3 night dining package to try all 3 specialty restaurants.  Upon further research, booking the BOGO, using it for Chops/Giovanni's, and then paying for Izumi separately, was cheaper than booking the 3 night.  It may be different for your sailing (we were on Rhapsody), but it saved us money that way.

I had the same idea but the 3 night package is on sale for my cruise. $60 for 3 nights so it works out the same. 

On 10/5/2018 at 8:12 AM, Pedro2400 said:

Thank you for your feedback.....

I am doing the same as you for my September 2019 Brilliance cruise, trying to use points. Have never been to Barcelona but i’ve Narrowed it to the Hilton Barcelona, Marriott Renaissance or the AC diagonal Lilla (near the Hilton). 

Anyone have any any pros or cons