chatnoir0418

Hi there. My family and I are leaving for Hawaii on August 17. I found your post today and wanted to thank you for the advice. I wasn't going to pre-book Kualoa Ranch's movie tour because I didn't want to be stuck to a specific schedule. Because of your suggest I went online and noticed many of the times that day were sold out. I made our reservations today. Thanks again!!!

I was on MSC Musica last month. They showed either soccer games or advertisements. I was hoping for some America football but no such luck. Have a nice trip!

Having just got off MSC Musica from Venice and previously cruised Royal C. from Barcelona, I'd say you have to weigh why you're cruising.

We cruised MSC because the port stops we wanted in Greece were far superior to Royal's offering. Royal had two days at sea while MSC had none. I'd rather got on a 3 hour tour of Montenegro than have a day at sea.

That being said -- if you want better service and food -- Royal is the way to go. MSC is sadly lacking in that department.

We just got home from MSC Musica -- Venice/Greece cruise. We booked excursions for all the stops. While some where better than others, I have no complaints and in fact the excursions to these wonderful places were the best part of the trip.

I do want to add that English was by far the minority language and none of our English speaking excursions were cancelled. They were often combined with another language (German, French and Italian) but that was a minor inconvenience. It's always best to have alternate plans just in case but we didn't have this problem.

Thanks for all your comments. I've cruised other times and I knew there was a chance for cancellation but I had no idea that this is more common on MSC.

I am part of a group of four (two rooms) sailing on Musica out of Venice on September 19. I'm having issues with the MSC website (not a big surprise after seeing other posts). I booked six different excursions on Monday and my credit card was charged $996. On Tuesday, one of the excursions was grayed out and my account showed a -$118 rebate. By Wednesday, all the excursions were gray.

I called this morning and was told that all the excursions were cancelled (somehow!) and customer service rebooked them. I had to pay for the one that I received a rebate for. I checked my credit card and they still owe me the original $118 rebate.

Has anyone else had a similar experience with cancelled excursions and getting rebates that are due from MSC? I'm terrified that I'll get to Italy and I'll be signed up for nothing.

I've never experienced a website like this and will only deal with CS from now on. This also happened to my parents who are staying in the other room.