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bluemeadow

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Posts posted by bluemeadow

  1. Actually they appear to be part of Scenic and a smaller ship than the Eclipse. Azzurra not due to be ready till July 2021, not sure how I can confirm the build is on schedule but looking to book for 2022. Fingers crossed all goes to plan!

  2. Hi not sure the best place to post this question, keep seeing adverts for Emerald on Azzurra which looks to be launching July 2021. Can't find any information on these forums so just checking if it really exists, maybe this site only caters for the much larger ships? I've seen stuff on Scenic Eclipse on here before so thought there may be some news regarding Azzurra - likeliness to launch etc and people who may have booked for next year?  Any guidance or are they to be avoided? Many thanks in advance. 

  3. Those who have had their cruise cancelled but only so far paid the deposit, were you offered the 200% future credit or just a refund of monies paid? We are due to go late August and balance not due till May but wondering if we should pay balance off early to get better cancellation options should this situation last longer than anticipated. Any thoughts or experiences to share? 

  4. We did the walk around following renewal of vows a week ago which already included one picture. If you get a printed album I’m sure they will haggle. Less so on USB/disk options which for all images was quoted as $1100. The good news is a gratuity doesn’t apply to this price.

  5. Just back. It’s mainly steak with some salad/seafood options. The feel is steakhouse. Never experienced it before it changed as we were first timers and dined there 31 July. I wouldn’t go again, for me I would have preferred a fine dining option. We skipped dessert and went back to our Britannia Club table for coffee (and to show off our vow renewal outfits to the diners we had started to get to know). Got free lattes back there from the M’aitre d as we were celebrating.

  6. So we are back and yes wine on board no problem. Bottles delivered to restaurant on second night and the sommelier offered to waive the corkage if we booked onto one of the wine tasting events. We did do and it was great! Not sure if this is standard practice but we thought it was a really good thing for him to suggest/offer!

  7. Just back from our first timer QM2 transatlantic crossing 27July and subsequent week in New York. Had a fantastic time including the renewal of our wedding vows (20 years). The only ‘incident’ marring the two weeks was the tear jerking moment our cabin steward informed us to check two of our three bags for wet items to be dried as there had been a crane incident during loading. After the initial laughter and relief it wasnt one of the bottles of wine that had broken, the reality hit that the two of our three soft bags had gone for a proper dunking in sea water having fallen onto the safety nets during loading. There was not a single item in one of the bags that was dry. The second bag only the bottom layer was wet which was fortunate as this had my 3 silk dresses in including the wedding style dress, all in the top layer. The cabin steward was met with me distraught and we were left for an hour on our own to sort the wet clothing. We missed the Southampton sail away following the 2 hour slow boarding process. And spent the next couple of hours trying to get hold of a customer service manager to discuss what to do. Had we boarded earlier I would have left the vessel at this point but it wasnt an option. We got our meeting with the CSM after a visit to the pursers office by me in tears and a call taken in the room by my husband from the Event manager, who was truly concerned. At this point the only dry clothes and shoes my husband had were those he was stood in, three suits he had carried on and his shirts that had been in the top layer with my dresses. My renewal ceremony shoes also drenched along with a few other items. In the haste to resolve, the 50 plus items were laundered and returned the next day, shoes a day or two later. Unfortunately the haste to resolve caused shrinkage or loosening of elastic due to tumble drying of all items. We had to itemise those that were damaged, damaged beyond re-use etc. I was gutted that with less haste this could have been avoided. Luckily for us we had labels still attached to most of the items as I had done a lot of pre cruise shopping for my husband. We were given an internet allowance in an attempt to try to sort replacement items for our teenage children to bring out when they met us in New York. This proved impossible to arrange due to the slowness of the internet connection and the change in stock for the autumn season (confirmed by a phone call I eventually made to the department store having given up on the internet) so my husband not gets to wear the shrunk/baggy clothes or wait till next season :-(

    I don’t know if there is any precedence for this situation out there and I know another couple were impacted in the same way on our trip but I don’t have any details. Cunard are covering the cost of the itemised damaged items to be replaced including all the shoes and luckily only one electrical item (hairdryer) which does actually still work now we are home but I suppose it will likely suffer saltwater corrosion at some point. We also agreed a partial refund based on time lost at the beginning of the cruise. At some point during the conversation they misunderstood and thought we wanted a full refund. I put them right as we still had an enjoyable cruise after the initial drama. The ceremony was lovely. The learning that I hope they take up is the way we were informed of the incident and the way the cabin steward was left to just stand there and see me distraught with a bed full of wet belongings. We both really feel the wet luggage should not have ever made it to the room. We should have been taken to it elsewhere to sort through with a CSM present. The laundering process should have been much better. In hindsight I would have preferred to launder the items myself in the self use laundry and request line drying somewhere for the items that needed it. I personally would not now ever use the laundry service on a ship going forward. Any one else ever had a similar situation? We are on NCL Bliss doing Alaska in a couple of weeks and I’m already concerned about our luggage, which incidentally we carried off ourselves in New York! Can’t wait to recount this story to our friends who I am sure will not believe us for a second. I’m glad we can laugh about it now but I really pity anyone this happens to going forward. Really not nice.

  8. There are no recent posts regarding the enforcement of the 1 bottle per person policy on the QM2. Is this policy enforced or could we bring 3-4 bottles each on board without question? Considering one in hand luggage and 3 in case so we have the wine we want. Sail Friday, very excited.

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