minmor719

We just got an e mail offering an upgrade from our “free” inside cabin to

a balcony cabin. We upgraded for a fee to an outside balcony  cabin with obstructed view on Deck 4 for our sailing starting 7Jan23

I found courtney taylor through cruise critic, and I was very dissapointed with the whole experience. It was our first time to jamaica, and we wanted to experience a small part of jamaica on a time limit lol. I found courtney on here, and emailed him with questions, all his responses were the same. He promised we would be on our own tour that we designed, and just kept asking for us to confirm. Every response he sent us was the same email, so no personal touch. That probably should have been the big hint....sigh.... We got to jamaica to discover no we are not on our own tour but with other people, who are not doing what were doing?? We all went to the falls, the falls were great, when we were finished we went back to town and then I assume the five minute drive back was the sightseeing through the rainforest??? It would be like driving to your local walmart and sightseeing on the way. Very dissapointed! We then wanted to go shopping, so we were dropped off with a babysitter?? Another gentlemen continued to bring us to different shops, all of which ripped us off, it seemed that we were there to line their friends pockets, but if I'm paying almost $100, for a private tour guide/babysitter shouldn't you be working for me.... After that we just asked to go back to the ship so we could walk around by ourselves, so all in all $100 gone and wasted. I was also embarrased because I planned this day, and they were most excited about jamaica. I think it's awful that people use these boards to get business, and our one day was ruined. I do have to thank cruise critic, for our other two days. The tours I found for them were absolutely amazing. So two out of three, I was forgiven.... I don't recommend courtney taylor...oh and i' have recieved probably 10 emails asking for feedback, with a link to bring you to this page :mad:... Well thanks for letting me rant! Ps. we also wanted to due the blue hole cliff jumping.....when we got there he just blew it off like he didn't know what we were talking about. :confused:

I believe that we were the "other people" on your tour. I also didn't expect to have others on the tour with us however it was really no big deal for us. Courtney was on time to drop us or or pick us us at every event we did. In fact after we had done the falls and the zip line we asked him to take us to a store that was on out cruise shopping list and he had no problem taking us where we wanted to go. By the way he asked us what we wanted to do. He asked us if we wanted to eat and took us to a very cool local place to eat lunch.

I never felt pressured to do anything. In fact when he picked us up from zip lining I asked him where the other people were and he said the returned to the ship.

I found Courtney to we a nice, knowledgeable, and very accommodating guide. I would contact him again without any hesitation when we go back to Jamaica again .

We were in Ocho Rios on Sep15. it was one stop on our 7 day cruise on Carnival. I had inquired about his services after reading alot of posts on cruisecritic. I e-mailed him directly and be responded right away. He met us at the port in Ocho Rios right after the ship came into port we were one of the first people to get off the first tender. It was my husband and I and 3 young single girls. He took us first to Dunn River Falls which was great since to beat the crowds. After that he took the 3 girls to a shopping mall as this is what they wanted. He left an associate with them and then drove us up the the mountains to do the zipline. When he were done with the zipline he was there to pick us up. We then went to an authentic local place to eat lunch. The food was really good! He picked us back up and asked us what we wanted to do next I requested the take me to jewelry store I wanted to go to,he did take us straight there and waited for us while we shopped. He was so knowledgeable on all history and sights. He talked to us and answered any questions we had. I left everything in his air-conditioned van while we were at the falls. His prices are reasonable and his care of us and our things was great. I would definitely use his services again!