Meekomist

If selected for a random test - at least when crossing the land border you are given a test kit to do via video. Then you have it picked up/dropped off.  (…and then wait a week for the result, so pointless) My mom has been “randomly” selected the last two times she’s crossed the border.

 I’m going on Ovation at the end of the month …I’ll be filling out ArriveCan twice - for stop in Victoria, then next day to drive home. Once you have your info in the app, it’s pretty straightforward (expect when it crashes your phone and have to reboot - that was fun)

I’m in Alberta and just uploaded a screenshot of the PDF that we can get from the province that has the QR code and vaccines administered 

On 6/15/2020 at 4:12 AM, Trailcon said:

Hello, I redeemed the same offer for an Adventure of the Seas cruise in September.  I received the e-mail from MYVegas and sent it to casinoroyale.  I received the on board credit several days later.  Alas I have L & S this trip to next year and the credit was lost. These credits must be used by 12/31/20.

 

I had to L&S. I contacted then about the OBC (I just replied to the casino email where they applied the OBC) and they restored the OBC for use on my cruise next year.

I finally got an excursion refund that I cancelled Apr 23 (54 days) I'm giving them 45 days from the cancel date of the other items before I start bugging them. I found twitter DM effective/low effort.

I'm so tired of waiting forever to get over $1300 back. I last contacted via Twitter 10 days ago - and they said the manually set it up to be refunded..still waiting. At what point should I actually call? Will that make any difference??  April 23 was my first cancellation. 

17 hours ago, Airbalancer said:

It is agreement between both countries , a little research goes along way 

 

https://www.npr.org/sections/coronavirus-live-updates/2020/05/19/858866151/u-s-canada-agree-to-keep-border-partly-closed-for-another-30-days

 

They were actually partially right. Canadians can still FLY to the U.S. They just can't cross the land border.  (I like many assumed we could not fly; because the airlines stopped flying into the US)
https://www.cbc.ca/news/business/u-s-travel-restrictions-covid-19-land-border-fly-1.5607741

44 days and counting....ugh. That's for the oldest cruise planber cancellation. Have since had to do L&S as cruise was cancellelled. Currently owed over $1200.

Really making me rethink the whole prebooking of excursions.

I'm booked direct, and the guy I got was like oh I don't know if we have something that you can switch too, I'm like Ovation Aug 27 (lifting Ovation Sep 4)...and then he's like, oh yes, you can do that 🤦‍♀️ Definitely do your research before you call so you can tell them exactly what you want. I wanted one of the rooms moved closer to the other, but this guy didn't seem very on par with how to do things, so I didn't push the matter...I have over a year to change it 😜

1 hour ago, Ourusualbeach said:

The quickest that I have received any back was 5 days

Well cruise is not for 450 days now ...so no rush 😝 We were going to hit final payment deadline on Saturday...and we had yet to pay more than the deposit as we were in wait and see mode knowing the odds were against this cruise happening. At least we went into it knowing there was a chance it would be cancelled, we booked at the end of February when the cruise lines/coronavirus stuff was already swirling. 

When I did my Lift and Shift (which FYI, it was quick and easy, I did two transfers in 18 minutes) the guy told me the Taxes and Fess could go up, they could go down, they could stay the same. But that the amount would be similar. I still have not received my updated documentation (did L&S yesterday) so I don't know what changed yet; he said I may first receive an incorrect statement, but I would then receive a corrected one within 48 hours. 

He even shifted us to rooms that were just one off from original booking (although I would have preferred to have them moved closer together, but I didn't push it, I figure I can all back some other time to do a room change)

4 hours ago, WAMarathoner said:

Thanks, Meek.  I will have to ask when we call them in a few days (I'm figuring they'll be swamped until then.)

 

We paid for the Ultimate Dining Package and I guess I was hoping to get 125% of that in OBC.

I called and got through right away. In 18 minutes I had two reservations Lift & Shifted (moved from Sep 4 to Aug 27). On the call he said the cruise planner items would be cancelled, which was true as I received the cancellation email right after the call.

I'm thinking I lost my $100 MyVegas OBC too 😛

41 minutes ago, WAMarathoner said:

We debated on this, but in the end decided to L&S and take the OBC for the Cruise Personalizer purchases.  We didn't want to contribute to financially sinking them.

 They way I read it - you can't take Lift and Shift AND OBC for Cruise Planner.. it seems OBC only combinable with FCC. 

◦ Also, if you opt for a cruise fare refund or for Lift and Shift before June 17th, you are not be eligible for this Cruise Planner Onboard Credit offer.

Why did I not realize you can't lift and shift and get 125% for OBC for cruise planner purchases 🤦‍♀️ I would have moved earlier than now. Ugh. Oh well, I'll need to get on the phone with royal in the next couple days to L&S prior to final payment this weekend.

I reached out on twitter and was told 45 days. It makes no sense as we had excursion booked for 3 people, across two reservations. They refunded 1/3 within a week, 40 days later still waiting for the other two, 

They sent out an email; full update forthcoming on June 2. So I'll wait til then to Lift & Shift. (I'm hoping for the 125% OBC for excursions)

We had already decided to Lift and Shift Sept 4 Alaska; just haven't made the phone call yet. What are the odds they will cancel Alaska season in the next few days? I need to L&S by next Friday to push out Final Payment. Would be nice to get the 125% for booked Excursions.. (that I haven't cancelled, well I did cancel and rebook to lower price a month ago ..and still waiting on that refund :P)

What are the wait times like for a Lift & Switch (Booked Direct with RC) I am hoping they will let me change both our cruise, and our friends to save them a call.. 

We have resigned ourselves to the fact that the odds are extremely slim that the Alaska cruise Sept 4 will happen, so want to switch before final payment is due. 

...and then wait the million days for the excursions to be refunded. Ugh. They are so slow. 

It’s such a dilemma to do it or not. I think we are getting closer to doing L&S for Sep 4 Alaska. Trying to make the decision before final payment due. My mom was like, we could switch it, then if cruising starts up again, just do a last minute this year... 

I contacted RCL on Twitter because I got 1/3 of a refund for excursion within a week, and almost 4 weeks later still waiting for the other 2/3. It was a cancel/rebook for lower price (3 people on two reservations) they of course have no issue taking the new money right away 😜 To add to it, I had to cancel 1/3 of it again as couple decided to lift & shift. We are still on fence, final payment is still 2 weeks away, will try and decide by then. (Alaska- Sept 4) Alaska excursions are not cheap, so this waiting thing sucks.

Anyone have trouble getting refunds on excursions? We cancelled one, was booked for 3 people, they only refunded 1 of the 3. I've been holding off on calling; I figure if I don't see anything in a week I'll call. 

We are booked on the Sept 4th ... we may lift & shift ...but have not yet decided. Hate not being able to travel 😞

We booked Alaska in September. We booked in February knowing the virus was gaining traction. Final payment not until June, so will decide then whether to go forward or not. I also need to reschedule a trip to WDW that was supposed to happen this month. Waiting on when parks will open/borders will open before determining new trip dates. 

Easy fix. Just go to Already Booked -> Update Guest Information. This happened to me last week. If you don't see the edit on computer, try on a phone. (I did it on an iPhone)

Just did a booking for the Sept 4 for friends that decided to join us. No issue. Did notice more rooms were available than last week. I’m not worried about something that is 6 months away. This will all have blown over/run its course by then. The prices of the May cruises have definitely dropped. 

My mom is like, if no one goes I can have the ship to myself! We don’t sail until September (Alaska) I’m sure this will all have blown over by then.