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zumbaguy

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    Ice Cream

    in Carnival Cruise Lines

    Posted

    John Heald has started asking questions about the "free" 24 hour ice cream over on FB. As a follower of his page I have learned that when he starts this it means nothing good for passengers.

     

    It usually means:

     

    1. Start charging for it.

    2. Take it away totally.

    3. Limit the time of access.

     

    What do you think.

     

     

    OP, I agree with you totally. Given the trend of Carnival looking to cut cost in various areas, they could save money by limiting access to the soft serve and froyo. If memory serves me correctly, one of JH's quick fire questions had to do with the "pillow chocolates" before they disappeared. Your skepticism is indeed warranted.

    Fascination out of San Juan - So disappointed

    in Carnival Cruise Lines

    Posted

    I know there have been multiple threads about the dancing of the ships and the Fascination moving to San Juan, at least until October until next year.

     

    I had decided this would definitely be next year's girlfriends cruise, but I'm not so sure now. Is anyone else totally disappointed by this move?! (Hey, I know you can't please all the people all the time...just looking for someone who may be equally disappointed.)

     

    I am as well. There is no way i would fly to PR to sail a fantasy class ship.

     

     

    Sent using the Cruise Critic forums app

    Walkie talkies on Breeze

    in Carnival Cruise Lines

    Posted

    2 way radios are a great idea. We use them from time to time, and if you purchase a good set you can find an obscure channel that is not used by anyone else. As for the comments about them being annoying to other guest...it can get annoying when people are yelling into the radio. To keep from doing that just use an ear piece that goes in one ear when going back and forth in conversation.

    Carnival Splendor Steakhouse - Save Your Money

    in Carnival Cruise Lines

    Posted

    For those considering dining in the Carnival Splendor Pinnacle steakhouse, below please find my experience dining in the steakhouse on July 21, 2014. This review is based on our dining experience - no flaming, please. :)

    Upon arriving at the steakhouse, there was no one to seat us. Even though staff saw us waiting, it took at least five minutes for someone (the steakhouse manager) to come out of a back room to seat us (none of the wait staff notified her that we were waiting). We were the only ones waiting.

    The service in the steakhouse was the worst I have ever experienced in a specialty restaurant (25 cruises and at least 25 specialty restaurants). The waiter and waitress never introduced themselves as to who was the waiter and the assistant waiter. We had no idea who was responsible for what.

    When my husband tried to order a ginger beer, the waitress had no idea what he was talking about. Instead, my husband went with a regular beer. 15 minutes later our drinks arrived. When we ordered the second round of drinks, they were delivered promptly but my Coke was a Diet Coke. The waiter stated that he told the bartender a Coke – I told him it was no problem, the bartender must have made a mistake and could he kindly replace the Diet Coke with a Coke (I cannot tolerate aspartame). This was done grudgingly (I am not sure why).

    As for the food, the shrimp in my husband's shrimp cocktail were slightly larger than those served in the main dining room. From the look and taste, it was obvious that they were previously frozen and thawed, not cooked (very different than the very large, very plump shrimp he was served on the Carnival Sunshine six weeks prior). The crab cake, even though filled with crab, was dry (the crab cake the next night in the dining room was much better, even with less crab). My French onion soup was burnt – when the waitress came back and I told her it was burnt, there was no offer of another. The Caesar salad was bland. The worst part was my husband's strip loin. After the first few bites, the steak was too tough to cut with a knife, never mind trying to chew it. After trying to navigate the steak, he gave up. No one checked on us after serving the meal until 30 minutes later.

    When the waiter came back and asked how the meal was, my husband told him that his steak was terrible (extremely tough). The waiter had no comment and just took our plates away. The steakhouse manager then arrived at the table to ask why my husband did not send the steak back (my husband, unlike I, has never sent a meal back in his life). My husband said that, at this point, it was not worth it. The steakhouse manager did offer another steak but my husband no longer wanted it after the bad taste the current one left in his mouth nor did he want to wait another 30 minutes for another meal to be cooked. The steakhouse manager said okay and walked away. Never did she mention that she would see what she could do to rectify the situation nor did she apologize for the terrible cut of beef that was served.

    After she walked away, I told my husband that I was not paying full price for his mostly horrendous meal (we had eaten in the Carnival Sunshine steakhouse six weeks prior and enjoyed a fabulous meal). I told my husband that we would go to Guest Services and complain (as the steakhouse manager did not seem to care to make it right). It was at this point that male waiter came over and asked about our dessert order (and overheard our conversation).

    The next thing I know, the steakhouse manager comes over and states, "There is no reason to go to Guest Services. I am handling it here and checking to see what can be done." I was mortified that, not only did the waiter tell her the conversation that was overheard, but instead of coming back and apologizing for the meal and possibly offering some type of compensation, she treated me like a three year old child being spied upon by her staff – absolutely unacceptable!!!!

    The steakhouse manager did come back and offer my husband his meal for free, which we did accept. At this point, the meal was ruined, I was extremely upset and all I wanted to do was get the check and get out (the heck with dessert). After waiting another 15 minutes for the check (at which point we were ready to just walk out - they had our sail and sign number for the charges), the steakhouse manager brings the check to us along with a Happy Anniversary dessert and candles (was the waiter too embarrassed to bring us the check, since he listened in on our conversation, reported it to the steakhouse manager and she came out and told us that we were overhead?). I could not believe that, after berating me like a three year old child, the steakhouse manager would bring out a dessert for our anniversary - absolutely, positively unacceptable. I refused to blow out the candles on the dessert (as this was no longer a celebration but a train wreck). My husband pinched them out and we went on our way.

    If I had let it, this experience would have ruined our entire cruise. Instead, I went outside, cooled off and we then enjoyed the rest of our evening (and our cruise). The free meal was not worth the aggravation. As long as the current steakhouse manager is still in that role, I will never dine in this steakhouse again.

     

    Wow! That is crazy and I can see why you were upset. I definitely would have let guest services and the CD know about your experience (I still would if you have not). One thing I have learned about Carnival is they are good at tightening things up such as that when it is brought to their attention. That type of situation falls upon the manager of the steakhouse. He could have been new and was not ready for the responsibility, whatever the case he needs some more training before he is allowed resume in that role.

    Fish and Chips on The Glory

    in Carnival Cruise Lines

    Posted

    I read that there is a fish and chip spot above the Lido deck, is this only opened on Sea days and at lunch? Do they have any breaded shrimp available at it, How is the food there, We are on the Glory August 16 so are pre planning so we dont miss anyting

     

    Unless something has changed within the last 4 months Fish N Chips is open daily at lunch time, not just sea days.

    Why Does Carnival Still Print" Fun Times"

    in Carnival Cruise Lines

    Posted

    Does not the technology exists today that a "chip" can be implanted onto your S&S card that will contain an "app" that holds a "cube" that you can customize your daily schedule instead of printing a paper daily "Fun Times"...Carnival could place scanners all around the ship where you could swipe your S&S card to receive updates and changes or link it to a kiosh

     

    The New Orleans Jazz & Heritage Festival has such an "app" today that you can download on your tablet or cell phone...would not work on a cruiseship because of high charges for wifi and roaming cost which means most folks turn off their devices for the entire length of their cruise

     

    Is JH and "the suits" working on this to be beta testedon the next generationvessel

     

    Part of the reason I sail is to get away from my smart phone. It stays in the safe all week.

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