Paulina56

When I go to the Cruise Documentation - Guest Vacation Documents it won't let me electronically or choose e-mail or put my e-mail address in so I can print my tags? Am I doing something wrong? On my sea pass it shows a luggage tag but says this is a sample of the tags. Anyone help me on this? We leave on August 1st. :eek:

Should you pay the upfront gratuity or pay later at check out what's the best way? Going to Alaska on RCCL.

So frustrated cannot access my reservation, have called 3 times, no one seems to be able to help, they say they do maintenance upgrades and that could be the problem. Not happy with that answer anymore. E-mailed them, several times, still waiting to hear back. My cruise was book through a travel agent does this make a difference? Would think not. anyone have any suggestions.

:confused::mad:

Ok it's been over a month I still cannot access my reservation, with multiple calls, emails, contact with the Resolution Department (not getting any resolutions from them) I am beyond frustrated. They keep telling me we are aware, we are working on it.....I am less than 30 days until I cruise and this I must say will be my last with Royal Caribbean, they have been a Royal you know what!!!!

I have for the last three weeks been trying you SEE my reservation. I have e-mailed numerous times that's seems to be a joke, looks like just the standard we got your request please call this number....yes I have called was on the phone 45 minutes with nothing resolved one time, 20 minutes the next with transferred to another with no results. This is very frustrating I have a paid in full cruise that I cannot access. This is really taking the FUN out of my cruise. All I keep seeing in RED is "we are sorry we cannot access your reservation at this time please call " So not a happy RCL customer.:mad:

So frustrated cannot access my reservation, have called 3 times, no one seems to be able to help, they say they do maintenance upgrades and that could be the problem. Not happy with that answer anymore. E-mailed them, several times, still waiting to hear back. My cruise was book through a travel agent does this make a difference? Would think not. anyone have any suggestions.

:confused::mad:

How many cruise ships are docked at any particular city in Alaska at one time? One, two, three etc. How crowded does it get?