jkallet

I had received permission to add my kids (who are in the connecting balcony) to the Haven because CAS could not accommodate us in a 2br suite. We are in an H7 and connecting BA

I went to double check everything on Thursday and discovered that no one ever submitted the numbers of the reservations (they said they never got the email) and now NCL has not been open Thursday, Friday Saturday and Sunday.

We depart tomorrow.

Do any experienced NCL cruisers have any advice or suggestions of what I can do? Does Anook have enough pull that if I show them the original email they can coordinate?

I spent a fortune on this cruise and only booked that second balcony bc I was told it would work this way.

Thank you!!

I am sailing in the BA tomorrow - haven foward suite with connecting balcony stateroom. Was not able to get a 2br at the time I booked, so was advised by CAS to book this way (2 ad, 3 ch) I reached out to my NCL rep who said bc my kids were in a connecting stateroom they would honor the haven privileges.

Fast forward 3 months. I'm checking everyone in on Thursday and realize there is no note or anything on the record about my kids.

I email everyone under the sun- CLOSED until MONDAY 12/28- after we sail.

I spoke to my rep, she says she never got my email with my reservation numbers so even tho the concierge supervisor approved it, it was never taken care of.

So, what do I do??? Is there anyone what can help me between now and Monday? The hotel manager? The concierge on board? She suggested I speak to the concierge on board, but I am nervous!! Paid so much extra to put the kids in a balcony instead of inside...

Thanks!!

IF they are passing around champagne at midnight, will they have non alcoholic for the teens? I don't care if my kids have 1 glass, but I would not be happy to have them wasted!

Did they allow you to get the Moet at Ocean Blue on the UDP??? I could probably manage that...

I find Prosecco a little sweet...was planning to bring some good champs for NYE, but unfortunately, it's not something that can be stored at the restaurant or at a bar...I would have to drink the whole thing...:rolleyes:

No. Absolutely did not think that - I had to book the balcony connecting to mine bc the 2 br villas are sailing with 4 on this sailing (?!) so this was the only configuration that could hold my family of 5 (and yes, my kids will get Haven). Did not expect, and if my SIL wants Haven, she can book the haven...

I wanted to see if it made a difference in making dinner and show reservations.

My family is in an H7 and balcony on the 12/27 BA. My SIL, BIL and kids are in a Bal and inside right next to us. Does it benefit them in any way for me to have their reservation linked to ours?

Also, we are booked though CAS, but have the UBP. Can I give the drink card to my SIL (she doesn't have the UBP bc she's technically in the inside but sleeping in the balcony)

thx

Family going on NYE NCL BA cruise as a CAS passenger. What are the perks?

My DH is a TR Diamond and his host set this up - he qualified for a balcony but we paid the upgrade to the Haven.

What does he need to play to qualify for future cruises (he's a craps player, occasionally blackjack). Can you track your points while on board.

Thanks in advance for the info!

My extended family and I will be sailing on the 12/27 BA in an H7 and connecting Balcony. (yes, I will answer ALL the questions about this...) - and I am a travel advisor so I will explain exactly how I made it happen...

My question is: I see that there is Champagne by the glass at at least Ocean Blue and Le Bistro. Has anyone had the experience of drinking it as part of the UBP? As a Haven guest, will the staff at the Haven restaurant be able to get it for my husband and I to drink at the bar there? Restaurant?

Thanks!

I spoke to CAS this morning and they were useless. So I called the Haven concierge (and spoke to Jackie Randazzo if anyone needs one!) who was BEYOND patient and lovely. She said that since there was NO HAVEN Cabin on the ship that can hold 5, and I was pre-booked into the Haven, that because it was a connecting cabin, the children would have access.

Does anyone think I need it in writing?

Thanks!

RCOTY - I am bumping this because I am running into the same issue...

I booked H7 13706 for DH, me DS (13) DD(15). Daughter begged to have a friend as a bday present. Fine. Now we can't fit in our suite. We are also going as CASINO guests (through our Harrah's host) - AND I am a travel agent! I was even willing to splurge for the 2br family suite - was told (with 9 of them still available!!!) That the fire code was exceeded and they can each only hold 4. So essentially I CANNOT book 5 into the Haven, no matter what. Right now what I am thinking of doing is:

Moving Me, DH and DS into 11706

DD and DF into 11708 (available)

Does anyone think my casino host can help with this? Should I call my sales rep? Any other suggestions? It's not imperative that the kids are in the haven, but at that point, I'm not sure the Haven would even be worth it!!!

Any suggestions welcome!!!!!!!!!!!!!!!

We "bought" everyone in that cabin on the way to Hawaii a drink and apologizes! And yes, we still got dirty looks for 5 hours

I'm the mom of 2 sometimes-can-be-obnoxious kids aged 11 and 14. I'm also a Virtuoso travel advisor, and booked to sail in the Haven with my kids and my DH this coming April.

I think everybody here has raised good points...

My kids travel everywhere - yes, I'm fortunate. They've flown in business class on Cathay (seamless and easy, invoking smiles from the business people around us). I also had the kid who, when I fell asleep next to him, snuck into my carryon bag and ate a full 2lbs of licorice6 hours into the 11 hour flight to Honolulu - in first class- and proceeded to - you guessed it.

I am absolutely certain that my kids are NOT perfect. But you better believe that they understand that the butler is not their personal servant; they cannot play tag in a small pool or scream when others are reading or resting.

Because I agree with the "older" members here who say "it is the responsibility of the parents".

My kids, while they can whine and fight like all kids, have learned that it's everyone's vacation.

And if I were in the haven and my kids were misbehaving, I would be MORTIFIED if someone came up to me and asked my kids to calm down. They would immediately or they would lose their haven privileged.

And for the record,there are families I do NOT recommend the haven to...I know exactly about whom you are referring to, and I tell the parents that the kids won't be happy there...

That simple.

But not my cabin! They are in an N and I am in a D2 across the hall. And I'm a travel agent and can't get an answer!!!