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intrepid55

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Posts posted by intrepid55

  1. The point being made here is that the Captains Club perks for Elite and Elite plus were a reward for paying Celebrity many dollars for many cruises.

    The AI is not free, as most people have by now noticed. It is paid for with an increase in cruise cost. The question therefore remains what are the perks over and above those that have been paid(AI) for, if you are Elite or Elite Plus. The change to AI was orchestrated with the full knowledge that it would effect Captains Club perks. To say now that we are still thinking about it shows a distinct lack of planning!

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  2. We  booked the same cruise we were just on this December (12 day Southern Caribbean) for Dec 2020 and we’re alarmed at the increase in price vs this year. The 2019 cruise cost $2200 p.p Canadian with 3 perks. The same cruise with 3 perks for 12 days Southern Caribbean in 2020 now costs $3150 p.p Canadian. This is quite an increase in one year.... and of course it now has this new non refundable deposit 

  3. No. I am not saying there was no TSA pre check at the airport. What I am saying that if they used the Global Entry when disembarking then the wait at the cruise port could be greatly shortened. There was no Global Entry offered and I have it. U.S citizens were expedited. No one else.

    One and a half hour in line is unnecessary and unreasonable and does nothing to endear you to either the Cruise line or the country.

    I can recall a few years ago when entering the U.K. for example, that the immigration officer boarded the ship a few days before landing and checked the passengers paperwork. I call this efficiency at its highest and shows what you can do if you try!

  4. We got off the Celebrity Reflection in Fort Lauderdale on Friday Dec 20th and after 25 plus cruises I have to say this was the most disorganized disembarkation ever. The ship docked before 7 a.m. The gangway for some reason was late in being hooked up which made every schedule about 30 minutes late. Then customs and immigration decided to staff only 2 counters for anyone who was other than a U.S. citizen. In addition to the low manpower there was no facial recognition system in place. All of this meant an hour and a half wait on line.

    We missed our 11.30 flight even after running for a cab instead of our pre paid Celebrity transfer. Many others were put in the same predicament. We waited 5 hours for our next flight. Our travelling companions got home the next day.

    There are lessons to be learned by Celebrity here and by Customs andImmigration if they care about their image...which is doubtful.

    Why there is no line for people with TSA pre-check at the terminal is beyond me.

    We also have learned something here about our future choices.

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