robinhood2b

I noticed that p&o intend to no longer take booking from people that need to take oxygen on board either in bottle form or a concentrator.

I find that very disappointing and perhaps a bit of discrimination against the disabled which is verging on being illegal.

I have been a customer for many years and now this will stop me sailing with them.

so annoyed.

Yep I am getting the same.

It's not Princess that have kept your details, but the payment transaction company that Princess use. It's not Princess, P&O or Cunard who have taken the money, but an error by the independant payment transaction company.

Yes but if anything this makes matters worse as they have illegally passed your details to a separate company which is in breach of the data act. And besides my contract is with princess not a third party company, princess hold a contract with the company at fault not me and as such legally princess are legally responsible to me and the third party company to princess so which ever way you look at it the buck stops with princess as to the responsibility to its customers and it is up to princess to deal with the third party company, it is basic British law.

Yes I agree with what you are saying but and here is the crunch I use a credit card to pay onboard expenses which I agree they can hold till the cruise is finished however I have always paid for all pre cruise payments on a debit card and it is this card they have illegally held information on and charged so they are in breach of the law in the uk.:)

I have had the same and am rather pissed off and shall be demanding compensation for the inconvenience from princess as my contract is with princess and no body else they have a contract with the third party company they are blaming? They also do not have the authority to store my card info for future use or to pass it over to a third party company so have in fact committed fraud by doing so.

This could be my last booking with princess unless they come up with an apology and some compensation.:mad:

yes we where on board and where told it was delayed due to the storm and as a result the ittinary was re arranged with la courner being dropped, all on board where creditted with £25 per person and free whine at dinner the first evening.

can anyone tell me if cabin 8118 is overlooked and if it has lifeboat issues please.

nobody got any ideas??

can anyone tell me if cabin 8118 is overlooked and if it has lifeboat issues please.