Yeah we were on this cruise, and it was ridiculous the small compensation offered. Once the failure occurred, they cared nothing about the group who was on the ship. All they wanted to do was get us off. As always the staff were very good, and even they were embarrassed for what happened. Now the HA Brand Ambassador (Seth) has been let go. My guess is they are completely out of money and the ships are not even close to full. HA's time may have already passed.