tiggy13

Ok after trying everything I gave up last night. Wasting too much time,paper and ink! This morning decided to try what @Rick&Jeannie suggested …printing another pdf from my files and horror it didn’t print the text part only the coloured borders and boxes. 🙈🙈 After kicking the printer for a while I unplugged it, switched on again and got an error that there was a fault with the printhead. We replaced this a couple of months ago so I stripped it down and put it all together again. Restarted, checked all the ink cartridges and tried again. Hey presto we have full printed luggage tags!!😄 Thank you all for your help. I am so sorry for wasting your time. And to anyone who said it was probably a printer problem I humbly apologise and will assume this is the problem in future! 🙏

No they print blank tags even though all the info appears on the screen

No they print blank tags even though all the info appears on the screen

I have them saved as pdf with all the info but no text prints out just blank tag with princess logo

Yes all the info is there but only princess +logo and the actual tag boxes with the “staple here” at both ends print.

Thank you all for the replies. I have tried 3 different browsers,saved to files,tried acrobat reader and emailed them to myself…still coming out blank. I got on live chat with princess and the guy told me just to do hand written ones. He said he would report it to tech team 🙂 I have tried for 3 days, I’m using ipad. My printer is working fine, printed off visas, travel summary and booking confirmation no problem. So hand written ones it is 😄 @DHP1…I haven’t tried saving to photos. Will give that a go. Thanks

Need help! Trying to print out luggage tags and none of my information is printing on it…just blank tags with the princess logo and box where the text should be. Any advice would be appreciated. printing from the princess website as nothing happens when you try on the medallion app.