We are travelling on Sirena, leaving Barcelona Nov 4. As this trip calls in Bermuda we need the certificate to say they recognise our uk vaccinations. Not wishing to leave things to the last minute we applied two weeks ago, received acknowledgement and see the payment has been taken. since then nothing. We have tried email, to no avail and Oceania doesn't want to know. Has anyone had any success and how long did it take? Any suggestions gratefully received.