jnap1210

To Asnaleah Yes. Oceania Marina...

I guess neither Oceania or NCL read any of these. I haven't heard from either.

That is exactly what I told the assistant Hotel Manager. Thanks for confirmation that I am not being out of line or asking too much.

Thanks... though not a lady... just an old guy

I did exactly that. There was a small food place. But that was crowded. I kept going back. But they were busy. The larger building was a distance away. I went there but every time a tender came I would go back online. The line never shrunk enough. I had family that did stand and I joined them. But it was still a long time in the sun until we got there.

To YESIMAPIRATE what do you mean no one made anyone stand in the sun? If that is exactly how you are to board the tender. Do you have a "special way" to get on the ship when not docked. Please share.

I did speak with the assistant Hotel Manager. It went nowhere. Pretty much what I was told at that meeting. It was sorry... but nothing we can do.

I did all that and still. It was a rough day

We recently took the Mediterranean Chic (Aug 25 - Sept 4). Mostly this experience was everything that was wanted and expected. We brought along 4 family members (2 first time cruisers and 2 first time Oceania cruisers). All went well even great, except that we experienced a port change to a new port that didn't work (Gozo). That being said things happen. But how the crew reacts to things really fell flat. Waiting for the tender to return to the ship the line of passengers must have been half the ship. We were standing on the sunny and hot pier without tents, water, or communication. I will allow for the first 1 or 2 tenders, but when it was apparent that the tenders couldn't handle the influx of passengers (as these were mostly Oceania booked excursions it should have been realized) it seemed that there was nobody around who could make a decision. What should have been done was a radio to the ship to send more water, towels, to handle the large number of passengers waiting. Maybe increase the number of tenders. Even walk up and down the line to inform guests what was happening and what was being done. But as nothing was being done, that makes sense that there was no communication. I personally suffered heat exhaustion. I brought water and bought extra, but water didn't replace electrolytes. That night I couldn't enjoy the dinner as I was shaking and needed to get to bed. The next morning I went to the ship's doctor and was given intravenous fluids and many tests. I appreciate the attention and really thank everyone there. I was charged $2954 and missed the one port that I wanted to see (Tunisia). What did Oceania say or do? Nothing. They made sure I paid the bill and nobody, except our butler - Chetan - really seemed to care. Chetan found me Gatorade and stocked my room with them. Thank you Chetan. As for Oceania, I waited until today to see if anyone would reach out. But as of today, 9/15/2024, nothing. We are planning the next family cruise and this experience is making us look at others. I really don't like it, as I am a stock holder, but really??? 20240828_133239.mp4

Going on the above, first time Oceania cruiser (20+ other cruises including Cunard, Celebrity, Viking (Ocean), Avalon (River), Royal Caribbean). Been hearing many good, some not so good. Looking for any recommendations/suggestions. In a Penthouse celebrating our 25th Anniversary. Want to make this special.