BlairHatton

12

Some of you may remember me as I was having problems with Royal Romance booking our cake and photographer a week out from our wedding date. We contacted the CEO of Royal Caribbean and everything was fixed the next day.

Even though I wouldn't recommend Royal Romance because of their contact issues, I must say our wedding was ABSOLUTELY PERFECT. Once onboard the Independence of the Seas, everything was wonderful & I can't thank Royal Caribbean enough. We were married at Grand Old House on Grand Cayman & had photography & the reception back on the ship. I highly recommend Grand Old House if your thinking of a Grand Cayman wedding as it's beautiful and Desiree (the wedding coordinator) is so great to work with.

If anyone has any questions feel free to ask me! Below is a link to a video I created of our photos and video clips from our special day!

http://www.youtube.com/watch?v=e56eIeP948s

Some of you may remember me as I was having problems with Royal Romance booking our cake and photographer a week out from our wedding date. We contacted the CEO of Royal Caribbean and everything was fixed the next day.

Even though I wouldn't recommend Royal Romance because of their contact issues, I must say our wedding was ABSOLUTELY PERFECT. Once onboard the Independence of the Seas, everything was wonderful & I can't thank Royal Caribbean enough. We were married at Grand Old House on Grand Cayman & had photography & the reception back on the ship. I highly recommend Grand Old House if your thinking of a Grand Cayman wedding as it's beautiful and Desiree (the wedding coordinator) is so great to work with.

If anyone has any questions feel free to ask me! Below is a link to a video I created of our photos and video clips from our special day!

http://www.youtube.com/watch?v=e56eIeP948s

Just to let everyone know since my last post, I've been in contact with the President & CEO of Royal Caribbean and needless to say things are now getting done. It seems problems with Royal Romance is nothing new to them.

Our wedding day is 2 weeks away & Royal Romance contacted us for the final details just one month ago. We ordered a cake through Royal Caribbean, a Ice Sculpture for the reception, and rented a photographer. Well now, (2 weeks out), Royal Romance tells us they cannot get us a cake, ice sculpture or book the photographer.

Our paperwork for all details like cake, ice sculpture & photographer was sent back in March 2013 when we paid in full to reserve the wedding. It's my guess Royal Romance dropped the ball with the holidays and didn't reserve these details 45 days out like they we're suppose too.

Does anybody have a good contact for someone at Royal Romance, most importantly a supervisor…or a good contact at Royal Caribbean altogether? This is outrageous that they would tell us all this just 2 weeks out from the day & something needs to be done. I appreciate any help you can give.

Thanks!

Thank you for that number!

@MaureenCruiser I forgot to mention that our paperwork for all details like cake, ice sculpture & photographer was sent back in March 2013 when we paid in full to reserve the wedding. It's now 2 weeks away and they're just now saying they can't reserve it. It's my guess Royal Romance dropped the ball with the holidays and didn't reserve these details 45 days out like they we're suppose too.

Rest assure I will be back on the phone with them Monday morning raising hell.

Our wedding day is 2 weeks away & Royal Romance contacted us for the final details just one month ago. We ordered a cake through Royal Caribbean, a Ice Sculpture for the reception, and rented a photographer. Well now, (2 weeks out), Royal Romance tells us they cannot get us a cake, ice sculpture or book the photographer.

Does anybody have a good contact for someone at Royal Romance, most importantly a supervisor…or a good contact at Royal Caribbean altogether? This is outrageous that they would tell us all this just 2 weeks out from the day & something needs to be done. I appreciate any help you can give.

Thanks!

I've read some reviews through Cruise Critic but they seem to be older and outdated. Has anyone used Royal Romance for their wedding recently particularly on Grand Cayman? If so, would you have any advice, tips or reviews.

My fiancé and I are sailing on Independence of the Seas 1/26/14 & getting married 1/28/14 on Grand Cayman. Any recommendations would be appreciated as we are about to start the final planning with the wedding coordinator.