We have been dumped by RCCL on our August 30, 2018, cruise aboard the Vision of the Seas. Apparently, they
have chartered the entire ship and left us adrift. We have been given two sail dates to choose from, the problem for my
husband and I is the selection of cabins are less than what we have sailed in the past. We were in an Owners Suite and have sailed past cruises in the Royal Suite. We aren't willing to accept at best a Jr. suite or an ocean view room on the two sail dates that are offered.
Our other option is a refund. What really angers me is that RCCL is offering a 30% discount plus a few other trinkets on two dates but won't give us even the same price or better on other dates. Cruising for us isn't just the ports of call but enjoying a nice suite with all the amenities. We are both Diamond members for what that's worth.
I feel that we have been baited and switched. When I brought that up to the agent on the phone she got very testy with me and told me that if I was going to use "legal terms" the conversation was over.
Any suggestions on how we can obtain an acceptable cruise and a suite that works for us and still pay the rate that we originally paid last year?
Bumped/Dumped off of RCCL Vision of Seas
in Royal Caribbean International
Posted
We have been dumped by RCCL on our August 30, 2018, cruise aboard the Vision of the Seas. Apparently, they
have chartered the entire ship and left us adrift. We have been given two sail dates to choose from, the problem for my
husband and I is the selection of cabins are less than what we have sailed in the past. We were in an Owners Suite and have sailed past cruises in the Royal Suite. We aren't willing to accept at best a Jr. suite or an ocean view room on the two sail dates that are offered.
Our other option is a refund. What really angers me is that RCCL is offering a 30% discount plus a few other trinkets on two dates but won't give us even the same price or better on other dates. Cruising for us isn't just the ports of call but enjoying a nice suite with all the amenities. We are both Diamond members for what that's worth.
I feel that we have been baited and switched. When I brought that up to the agent on the phone she got very testy with me and told me that if I was going to use "legal terms" the conversation was over.
Any suggestions on how we can obtain an acceptable cruise and a suite that works for us and still pay the rate that we originally paid last year?