artdlee

I went in to make the last payment on my cruise. I knew I still owed $800 dollars because I purposefully paid it down to $800 last month so I knew how much this month I would need to pay. The amount went up by $283.50 to $1,083.50. I called the resolution center and they said they could find no error on the website. The problem is that I have no proof AND they acted like I was making teh whole thing up. The thing is . . . $283.50 is the exact price of the gratuities. Now that I've found this thread, it explains a LOT! Thank you!

I just had the same thing happen to me yesterday. I went in to make the last payment on my cruise. I knew I still owed $800 dollars because I purposefully paid it down to $800 last month so I knew how much this month I would need to pay. The amount went up by $200 to $1,000. I called the resolution center and they said they could find no error on the website, but I know what the amount was last month. The problem is that I have no proof. I think this is very strange.