club12b

9 minutes ago, Underwatr said:

Read those Ts & Cs!

 

Many lines have fares with nonrefundable deposits although usually you can book with a refundable deposit for a slightly higher fare.  In the UK, deposits are nonrefundable as a rule so perhaps that viewpoint is at work with Virgin.

Your right, i should have read the fine print. I just want people to know so they can make a better decision than me. I will stick with RC and NCL

Your right, i should have read the fine print. I just want people to know so they can make a better decision than me. I will stick with RC and NCL. 

This was not a promotion, I paid a full deposit. I have been cruising for 30 years with over a 100 cruises under my belt. I have canceled cruises in the past and never had a company keep my deposit. I don't do Carnival so I don't know their policy. I just want people to be informed before they book. 

The company only give you 7 days to cancel before keeping your deposit. Also, to get a refund they make you fill out several forms. Other cruise line don't make you jump through hoops to get your money back.  With 30 years of cruise experience I don't see myself ever dealing with this company. 

From the company:

Sadly, since we're outside the 7 day window of purchase, you won't be receiving your deposit back. However, you will receive a future voyage credit (and you have a year to sail with it, from the date of your origin).

The company only give you 7 days to cancel before keeping your deposit. Also, to get a refund they make you fill out several forms. Other cruise line don't make you jump through hoops to get your money back. 

From the company:

Sadly, since we're outside the 7 day window of purchase, you won't be receiving your deposit back. However, you will receive a future voyage credit (and you have a year to sail with it, from the date of your origin

The company only give you 7 days to cancel before keeping your deposit. Also, to get a refund they make you fill out several forms. Other cruise line don't make you jump through hoops to get your money back.  Read the fine print, I will never book this cruise line. 

From the company:

Sadly, since we're outside the 7 day window of purchase, you won't be receiving your deposit back. However, you will receive a future voyage credit (and you have a year to sail with it, from the date of your origin