momusa27

13 hours ago, Host Kat said:

 

Yep, that's the "usual" reply from the "usual suspects". Sometimes it helps to give them the link to the page on their website. Once they see it, then they go scrambling to find someone for an answer to the cruiser's inquiry.

 

Please note the following appears at the bottom of their webpage https://www.celebritycruises.com/ca/cruise-critic-connections: Any questions or comments related to Celebrity Cruises/Cruise Critic Connections may be emailed to connections@celebrity.com. However, in the past our members have stated to me the email address is not a valid email address. It wouldn't hurt for you to try it and see if it may be working now.

 

Also, please note the following appears on the Cruise Critic Meet & Mingle page as I type this message: 

 

On June 14, 2022 I asked LauraS, Community Manager, at community@cruisecritic.com the following:

 

Does the Meet & Mingle page need to be updated? Basically, curious to know if any of the cruise lines with an official partnership with Cruise Critic currently in the PAUSED list have un-paused.

 

Her reply:

 

Thanks Kat.  None of the lines have unpaused. 

Hi Kat,

Thank you SO much!! I will definitely try this email address to attempt to resolve this ridiculous problem!!

Also, the Celebrity Connections is up and running again!

Best regards,

Elaine

Momusa27 

Has anyone had difficulty signing up for  Celebrity Connections? Every time I try to him in my information, the system to me "invalid last name." That's so crazy! If you've had this problem, please advise how to resolve it!

The reps at Celebrity Cruise Lines have no idea what Celebrity Connections is!

Thanks!

momusa27 (Elaine)

On 10/29/2018 at 8:02 AM, momusa27 said:

I've tried that too - changing from one email per thread per day to receiving posts each time they show up in your email - I've clicked and unclicked  so many times already and nothing is working!! Yes, there's definitely a bug in the system. So, how can it be fixed?? Still not receiving any posts whatsoever - only replies from my "complaints" from the CC community. 

Yeah!!! Today I received my first daily email from Cruise Critic!! Thank you everyone for all of your help!! So glad it's working again!

Perfect timing! We leave for Rome tomorrow and catch the NCL Star on November 5 from Rome sailing to Miami!

Best wishes to all of Cruise Critic contributors!!

1 hour ago, S.A.M.J.R. said:

Based on this, it sounds like they know there's a problem and they're trying to work on it.  I think the best idea for users right now is to have patience.  Just because you know there's a problem doesn't mean it's an easy fix. 

yes, exactly, but since I'm leaving for my cruise in a few days, I just thought it would be great to receive posts from that group. Yes, I know I can sign on myself - that works without any problems, but it's crazy when a system seems to be working well and they go and change it. 

I'm sure, in time, everything will work out!

28 minutes ago, DianeNZ said:

Yeah, I've been having the same problem. I received an email a few hours ago from cruisecritic@invisioncloudcommunity.com with the subject Test Email - Please REPLY. It said:

"This email confirms that your email settings are configured correctly."

Sadly it hasn't changed anything. I'm still not getting daily digests of posts for discussions I'm following, a problem which started when CruiseCritic switched to their "improved" system. Hope they get this sorted soon. 😒

 

Exactly!! We have the exact same problem and I also answered the email sent by the help desk saying that my computer is configured correctly!! Now what?? Still no daily posts coming from our cruise posts!!!

5 hours ago, S.A.M.J.R. said:

You're getting replies?  Are they emailed replies or the posts?  

Unfortunately, they are email replies, not posts.... Still not receiving any posts. Thanks.

3 hours ago, Globaliser said:

 

I've suggested this on your other thread, too, but for those who are reading this one: It might be worth trying to change that setting back again to see if the reset now makes CC do what you want it to do, ie send one email and one email only per thread until you next log in.

I've tried that too - changing from one email per thread per day to receiving posts each time they show up in your email - I've clicked and unclicked  so many times already and nothing is working!! Yes, there's definitely a bug in the system. So, how can it be fixed?? Still not receiving any posts whatsoever - only replies from my "complaints" from the CC community. 

I know!! A month ago I was receiving everything that was posted on cruise critic and just like that it stopped!!!! It's crazy. I'm with you!! So frustrating!! I've checked all of the criteria and everything is supposed to be working. Why isn't it? I really think that we need to unsubscribe and then subscribe again. Sounds crazy, but it might work!! Best regards, Elaine, momusa27

1 hour ago, Globaliser said:

 

But have you done the second thing that CC Help Jenn has suggested? That is, going to https://boards.cruisecritic.com/followed/ and looking to see what the notification setting is for each thread that you have followed?

Yes! Yes! Yes!! I've done exactly what Jenn suggested and NOTHING works!!!

12 hours ago, CC Help Jenn said:

 

To clarify - because I too think it was a little confusing.  The first place you mention:  https://boards.cruisecritic.com/notifications/options/ controls how you receive notifications for new things you follow -- it changes your default method so the next topic you reply to or post you make will follow these new defaults.  HOWEVER changing that will not change any settings that were already applied to what you followed in the past.  You would have to go to the manage your followed content area to change how you receive notifications for items you already follow.  https://boards.cruisecritic.com/followed/

 

I personally think having a "change all current followed content to this default" on the notification options would be a fabulous feature and help it become less confusing -- I have jotted this idea down to discuss

Hi Jenn,

Thanks for your information, but I am still totally confused and the program is still not working - I know what you're talking about because I've checked and unchecked every conceivable possibility under the "notification list", but it's still not sending me anything from my cruise critic forums!!!! This is totally ridiculous! What did Cruise Critic do to change the system so that their members no longer receive information? I don't understand!! Do I need to "unsubscribe" and sign in again to start receiving emails again? Would that help????

I stopped receiving all of the notifications from Cruise Critic on October 9 - it's SO frustrating!! What was wrong with the old system? In order for me to read the forums I'm on, I need to log in - I no longer receive emails indicating that someone has added a new thread!!! So frustrating - how can this be fixed? I have become an expert on my settings in Cruise Critic and have tried turning them on and off - nothing is working!! Help!!!

13 hours ago, SciFiGuy1960 said:

I'm guessing your talking about your notifications?

 

Since the switch over to the new forum software you may need to update your notification settings. Here is a link to the how to here on the help forum.

 

Hi, Thanks for the information - I'm positive that all of my settings are in working order, but no luck in receiving threads from the 3 cruises that I'm going on - it's frustrating and really nuts that it happened all of a sudden. I did check everything under notification settings and it all looks fine to me - any other suggestions? Thanks!

Hi - Is ANYONE having trouble receiving cruise critic forums?? I haven't received ANY since October 9!! Please help. All of my settings working just fine.

Thanks,

momusa27

Hi,

I've been a Cruise Critic member for about 8 years and never had a problem with any of the forums I've signed up for cruises I'm sailing on! Since October 3, 2018, I have NOT received any new forums for the three cruises that I will be sailing on. What happened?? I've gone into my notification settings and everything seems to be working perfectly. Why aren't I receiving notifications anymore?

Thanks, momusa27 - eswasserman@gmail.com

Thanks for the information! Wow! A ghost town! What is the Calanques? I'm assuming that the weather wasn't so good last November - hope it's better for you this year and for me next year! Please let me know how your tour with Provence Connection goes.

 

Thanks!

Elaine

The Calanques are beautiful! I didn't remember them mentioned in our tour description or itinerary from Provence Connection. I just went on Trip Advisor to see what they are - outstanding! Sorry to hear that they will be closed for the season. Provence Connection seems like they do a very good job in the touring department! I'm sure they will make sure that you see everything possible on your day's excursion. I'm really looking forward to going next year.

Elaine, we were in Aix and Cassis last year on the Silly. The Calanques will be closed for the season. Town was virtually a ghost town but fun to walk around. We are using Provence Connection as well this time and are going to Marseille and Aix. Hope weather is better this time. Aix is a pretty town and we hope Marseille is as well.

Thanks for the information! Wow! A ghost town! What is the Calanques? I'm assuming that the weather wasn't so good last November - hope it's better for you this year and for me next year! Please let me know how your tour with Provence Connection goes.

Thanks!

Elaine

Does anybody have feedback about Provence Connection which operates out of Marseille? They have a shore excursion to Aix-en-Provence, Cassis, and Marseille which sells by the seat. It looks like a much better tour and deal than those offered by the ship.I see mostly excellent ratings on Trip Advisor, but want a second opinion from Cruise Critic people. Thanks for your input.

 

 

Sent from my iPhone using Forums

Hi There,

I've booked a group of 8 for our November 2016 T/A cruise on the Celebrity Silhouette with Provence Connection to Aix-en-Provence and Cassis. They did explain that seeing two of the three cities is the best way to tour, so we are not going to Marseille. They are wonderful to deal with and yes, they have excellent reviews on Trip Advisor. I am looking forward to that tour next year.

Thanks,

Elaine - momusa27

When are you sailing - November 2015 or November 2016? If you are sailing on the Celebrity Silhouette in November 2016, my husband and I would be interested. Please let me know which sailing you're on.

 

Thanks,

Elaine - momusa27

Hi Finnley Jack,

I have booked the Provence Connection for 8 people in a van for November 7, 2016. We are sailing on the Celebrity Silhouette and we will need 6 more people to fill the van. The cost for 8 people is 549 Euros which breaks down to about 69 Euros per person for a full day tour to Aix-en-provence and Cassis. Please let me know if you are interested in joining my husband and I. I have planned trips like this before (in 2012, I arranged for a private tour for 75 to the Golden Circle in Iceland on the Caribbean Princess ) and the tour was just fabulous for everyone that joined us. Please email me at eswasserman@gmail.com if you are interested.

Thanks,

Elaine

Hi I was just looking at that tour as well. We are a group of 4 if you are interested we could get a quote for 6 ppl and see if that works. Is anyone else interested to join this tour please let me know.

When are you sailing - November 2015 or November 2016? If you are sailing on the Celebrity Silhouette in November 2016, my husband and I would be interested. Please let me know which sailing you're on.

Thanks,

Elaine - momusa27

We are on the Silly in Nov 2015 booked with Provence tours to Marseille and Aix. If you email me @ leedotwoodardathotmaildotcom After Nov 16 I will give you my results. Good or bad.

Thanks so much! I will probably make a reservation for 2 with Provence Connection, but I will try to email you to find out how you enjoyed the tour.

Elaine

Hi,

I will be sailing on the Celebrity Silhouette in November 2016. Does anyone know of a good tour guide for a day trip to Provence from the port of Toulon? I see that all of the guides have excellent reviews on Trip Advisor. I don't think many of the tour guides are working in the month of November. I know that Catherine from Tour Designer in Provence is already booked.

Thanks,

Elaine - momusa27