KeenKruisin

I got a call back from Viking - they had contacted the supplier. None of the watches come with instructions because all they do is keep time. All the extra dials and buttons are totally useless - just for show.

At least the fancy bottle opener that came with the watch is usable.

You get what you pay for. . . . most of the time!

I was recently on-board Caribbean Princess and purchased 4 Bella & Rose watches. Three are men's watches and one is a ladies. The men's watches have three different stems for setting different functions. I am not even sure what the different functions are for.

 

When I got home and had a better chance to look at them, I realized that the instructions and/or warrantee was not in the box on any of them. This does not seem like just a problem with the ones I bought, since I had picked them from the table of many (maybe over 50) that were on display.

 

I called Princess and asked to talk to the department that could help me. At first the agent said that they did not come with any instructions ? I told her that these were not just the $10 cheapo watches, they were sold at Facets boutique.

 

I had first tried looking on-line for the company name to see if I could call them directly, but did not find anything. The Princess reservation agent said she could not transfer me to the Boutique Dept. directly, but would check with them. Then she gave me an email address to write to. I immediately emailed the address that she gave me and I have not received any reply or even any acknowledgement of my request yet...

 

I am really mad that I have brought home these watches for my family and I cannot even give them their watches because I can't even set them.

 

I don't want to return them to Princess, I just want to get some instructions on how to set them.

 

Any suggestions?[/quote

 

Just got back from a Viking Cruise. SAME problem! I knew they were not expensive watches (as they would have you believe) but I did expect it to work!! No instructions here either.