vivsgirl

After purchasing $300 obc a couple of weeks ago I realised I had been charged my bank rate so rang them to complain. Spoke to a really nice young lady who completely understood and offered me a refund and the chance to purchase again in £'s which I was really happy to do. The refund was back in my bank in about 5 days and was only about £10 difference. It really is a case of talking to the right person.

Thank you Hattie, that's probably what will happen with us, I had just never heard of anyone still on board after about 10am. Might get some sleep now that I can stop thinking about it, although there's sure to be something else for me to worry about before we set sail. Will speak again soon, no doubt.

Regards Irene

hi Hattie

What time was your transfer, how did it work with your main luggage, did they just leave it all morning for you to load onto the airport shuttle? When did they let you know what time the shuttle would be?

hello, We are also disembarking in Venice, but flying out middle afternoon, we have transport booked as part of our fly cruise. What happens, do we stay on board until its time for the airport or do we transfer early and have to wait hours in the airport? Hope someone can help.

19 days, and can't believe I've started packing already.:)

Thanks for your help, final payment made, all systems go. Just need the 60 days to fly past now, can't wait, so excited.

Thank you ticktoneer for the quick response I need to make final payment by the 16th.

I am having the same problem, same message, what number do I call in the UK please?