Lord Revelstoke

Being a long time Princess cruiser, I've been slightly disappointed with the Sun Princess. We're currently on the Trans-Atlantic cruise, and the Internet is not as promised. It's slow (download 1 mbps) and spotty. It was supposed to be the fastest internet on the seas. We're Elite and disgruntled that we no longer received free internet, but we paid for the internet because it was supposed to be new and improved. It's highly disappointing. We just came off the P&O Iona and the internet on there was about 60 mbps. Don't waste your money. There is no doubt that Princess' biggest asset is their staff. Everyone from your cabin steward to the officers are friendly and personal, much better than the Iona. We were on the Iona for a week and never met our room steward other than a chance meeting in the hallway. On Princess, we hadn't even left the port and the steward arrived at our suite, introducing himself and giving info on how to contact him if we require his services. We see him at least once every day. I don't know if the dining rooms are understaffed, but usually, the food service takes forever. We arrived in the dining room before 0700, with our tour leaving at 0815. We ordered our food, and waited. eventually, after 0800, we had to get up and leave for our tour, just as our food arrived. We had to leave without eating. The same with dinner. We have 5 PM dining, and the shows in the Arena usually start at 7 or 7:30. There have been evenings where we didn't know if we'd make the show or not. As for the Arena, it seats over 900 people, yet it fills up early. You have to get there at least an hour early to get a decent seat and be able to sit together. One evening, we had to seat on the extreme right side of the stage, which is actually behind the performance, and we were watching the production crews setting up the props and staging. On the whole, we're enjoying the ship, but it's evident that improvements could be made in its ability to handle the large number of passengers.