Teach118

19 minutes ago, Big Kev said:

After getting email with our options, we decided to cancel our October 25th Empress O.S. cruise.. To experience Cuba was the prime  reason we were flying in from Australia.. Phoned and cancelled, and  email  "Cancellation Invoice" has arrived charging us our  deposit $200 ea ($400) "Cancellation Penalty" ..

WHAT THE ????????

 

Sue and Phil

What??? That doesn’t seem fair !!! It’s not your fault that the Cuba cruise was cancelled!!! We would have been on the same cruise . We cancelled too but we haven’t received our cancellation invoice. I told the TA that I signed up for a Cuba cruise, not an Eastern Caribbean cruise !!! This whole thing is a mess! We were looking forward to going to Cuba. My husband will be turning 70 and he always wanted to see the old card and Cuba. 

I guess if we cancel and take the 100% refund we will lose our insurance money that we paid?