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goeast

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Posts posted by goeast

  1. Here is my experience. I cruised Dec 26th to Jan 2nd on the Spirit. I was at the 1.11 purchase rate. I contacted ncl with the the idea of purchasing my next trip

    through the future cruise dept with the obc on the ship. Future cruise dept said no problem go ahead it is done often. So I purchased directly with customer service 10000 obc for that purpose. Dec 24th sitting in Orlando waiting for our cruise I get the email. Sorry we made a mistake ( you know the rest of the story). Explained my previous conversations with the finance dept. this did not matter money was refunded.

    So Future cruises says go ahead make the purchase. Customer service rep says

    no problem here is the obc....!? I would hope they can sit down as a company and figure this out.

  2. I purchased a large amount of obc in December at 1.11 as I was told by ncl rep

    I could purchase future cruise in full on board with this obc. The day before my cruise they refunded all but 1000.00 back to my CC. The accounts dept called me and advised that 1000. was the obc limit. I had made purchases over the ncl sight as well as direct with ncl rep over a two week period.

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