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Posts posted by hcruz007
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SNJCruisers,
Thank you for the information you give to fellow cruisers. I am sure all those appreciate the help and advice. You don't judge them, zing them, argue to prove your opinion or try to embarass them. Admirable.
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information: from opening page of Cruise Critic
Cruise News
Home > Cruise News > Cruise Lines Compensate Passengers for Sandy Disruption October 29, 2012Cruise Lines Compensate Passengers for Sandy Disruption
(Update, 2:48 p.m. EDT) -- Carnival Cruise Lines has announced compensation for passengers affected by itinerary changes and missed ports of call as a result of Hurricane Sandy. The line has refunded port fees for missed ports, offered discounts on future cruises and even given pro-rata refunds for any missed cruise days.
Sandy has already caused devastation across the Caribbean and disrupted a large number of cruise ship itineraries. It's currently bearing down on the heavily-populated U.S. Eastern Seaboard, causing huge swells and driving rain.
Cruise lines are not obliged to refund passengers for weather-related occurrences, and compensation is determined solely at the line's discretion. In the rare instance of a complete cruise cancellation, however -- as has happened this week with Carnival Glory and Carnival Pride -- most lines typically reimburse passengers.
Members have been discussing compensation on the Cruise Critic message boards.
According to member familycruzer:
Here's a round up of what the other lines are doing for compensation:
Norwegian Cruise Line is still determining whether to pay compensation for Norwegian Gem guests as it is not clear when the Port of New York will be open.
A Disney Cruise spokesperson told Cruise Critic in an e-mail: "As a goodwill gesture we have provided guests on the October 20 Disney Fantasy sailing with a choice of a 25 per cent discount on a future cruise or a 25 per cent discount at a Walt Disney World resort."
Royal Caribbean is not compensating passengers for itinerary modifications, as they were all due to weather; however, it's making an exception for Enchantment of the Seas. In an e-mail, a spokesperson told Cruise Critic that Enchantment was "unable to go to Bermuda and ended up with a cruise to nowhere. Guests that chose not to sail received a letter of credit for the amount of their cruise. The guests that did sail received an onboard credit (amount varied depending on their stateroom category)."
We will update this story as we get further information in from other affected cruise lines.
Hurricane Sandy cruises-what did Carnival give you?
in Carnival Cruise Lines
Posted · Edited by hcruz007
katiel53: "If I were on a cruise and had this problem, you can bet your last dollar, I wouldn't post what I got. All it does it make some feel they are "entitled" to more."
True, Comparison is the thief of joy