LogansDad
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I sent RCL an email last Saturday regarding credit for a past cruise (it was our fifth). It's now six days later and still no response. Is this typical? Can I even expect a response?
If it's something even slightly important, call them. They are very good on the phone.
I've tried emailing them about four or five things over the last two years. Some emails were never answered. Others I gave up on anf then got answers about a month or two later (literally).
I've said it before and I'll say it again. RCL has nice ships, good service on phone or in person, but they cannot get their electronic life squared away. Their website is terrible, inadaquate and mostly broken, e-mails go unanswered... etc
How Long Does RCL Take to Answer an Email?
in Royal Caribbean International
Posted
I've used them successfully on VOS. Make sure you get two-ways with lots of channels AND subchannels. THere are a lot of other cruisers using them. Takes a day or two to find a subchannel free :) Also, get ones with the longest range you can afford. The range given is in open space. You get a lot less range through bulkheads. I've got very good ones and they only go about 1/2 way through VOS (did tests last trip:) )
jim