megaj5

It has been very interesting reading everyone's thoughts & perspectives , as an actual passenger on this sailing of the NCL Star.

Firstly I cannot speak for everyone on board , but here is my perspective of this unfortunate incident:

It really was a port intensive itinerary , we had to tender in 3 ports- not great and we had one day at sea to really enjoy the ship.

The crew and staff were very attentive, worked extremely hard and were eager to make everyone's cruise experience a positive one.

It ended well that this passenger was rescued alive, but she truly caused unbelievable grief for all of the other passengers on board , which was so utterly ridiculous.

I feel she must be accountable and apologize!!

It's was infuriating to see her giving interviews after being rescued by the Croatian Coastguard on every international news station and no apology for her actions!!!!

NCL Star did help and set up lap tops and ship to shore phones for all guests to rebook flights etc., but it was so difficult because of numbers requiring this .

They also served breakfast and lunch to passengers before the ship arrived in Venice.

The Disembarkation process however was truly a horrible. The worst we have experienced!!!

We arrived into the Port of Venice at 2:00pm - 6 hours late, and were kept waiting on a hot deck with everyone for until Venice Police cleared the ship for disembarkation due to the incident.

Big mistake here in my opinion!! The NCL staff should have announced that everyone stay in their cabins and start the disembarking process once the Police had left.

Also they could have had better communication with staff to use more than one ramp when disembarking.

We only later found out much later after running into other passengers that they actually had another ramp , but it wasn't clearly communicated to everyone!!

Finally after a few women felt faint while waiting and a couple of jugs of cold water and plastic cups showed up!!! Really!! Not acceptable in the heat & humidity!!!

Everyone was already upset that we arrived late , had to find our own flight & hotel arrangements. It was no easy task and then there is also the unwanted expensenses that are going to take people time to get back from their insurance companies!!!

NCL Star definetly need to reassess their disembarkation process ASAP . It can definetly be more done much more efficiently without all the unecessary grief and chaos, especially after what everyone had to go through.

As it turned out, we were had to stay in Venice for 2 more days, due to our new flight arrangements. Venice is a phenominal place to have to stay in longer!!!

I will always have this bizarre cruise story to share with family and friends for sure!!!

Thank you for your reply. Great suggestion to get back to Fira. We will also consider going back to the cruise ship if they have a deck party and see the sunset!

Hi all,

We thought that we would have enough time to visit Oia from Fira, have dinner in Oia and watch the sunset , then return to Fira to board our ship.

We will visiting Santorini from 14:00 - 22:00 on August 15, 2018.

There will be 3 other cruise ships on the same day in this port.

Do we have enough time to have dinner in Oia? or should we return and have dinner in Fira?

We are concerned regarding the long lines to take the cable car back in Fira.

Thank you all for your help.

Yes thank you so much for posting the menu's !! Very much appreciated.

We are sailing from Venice to Greek island august 12-19.

It cost us $45 pp for the day pass. We shared a taxi with another couple for $20.

Very easy and had a fabulous relaxing day in Cozumel!

We booked the day pass with shore excursion & enjoyed the day.

We took a taxi with another couple and they gave us towels and a wrist band. This gave us AI privileges at the resort. It had a lovely beach and 2 pools & the staff was very nice bringing us drinks. Their lunch had a good choice of options.

The front desk had a taxi ready to take us back to the port pier 2 hours before our cruise left Cozumel.

We would recommend doing this in Cozumel.