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neversink4

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Posts posted by neversink4

  1. On 7/12/2023 at 5:21 PM, kiwimum said:

    We used the Port Valet out of Seattle June 25.     Had no issue with our prebooked seats, all 7 passengers.  Our issue is baggage fees.   SIL is active duty military and eligible for free bags on Alaska, plus all tickets were paid for on my Alaska credit card.   This was noted on the request to utilize Port Valet.   We were ultimately charged $280 for bags.   Princess indicated onboard to contact their vendor as it was their decision to charge.   Contacted Seattle Customer Care, not their problem, provided an email address of another party, not their problem contact Bags Inc out of Florida, the actual service provider. All in all this all took place via email with a resolution by Bags Inc to refund our funds.   Everything was resolved within a couple of hours.   Very responsive to emails.  Waiting on the reimbursement check.

    Two bags did not make it on to the plane and subsequently delivered at 4:00am 2 days later.  
    I would definitely use the service again.  Makes disembarkation a breeze.

     

    Used it on 7/7 and it was perfect. A great service.

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