Nixmuts

I know dougo, you're right.

Maybe it's time to move on.

We are survivors from the floods of 2011 and I know what it feels like to lose everything we owned. We don't live in a flood plain and it was a complete surprise to our neighbourhood that we were flooded (with 15 minutes to self evacuate)

We were fortunate to have avoided the flooding and lock strikes when we sailed with Scenic last year and my heart went out to the communities that were affected.

I would have been disappointed also if our trip ended up being a bus tour, and I don't know how I would have reacted especially seeing the towns/countryside in a flooded state.

Deb

Marty156...

I understand your disappointment in your cruise last year but

I am really cranky now. I know that you have a grudge with Scenic, but at the moment I am watching a show on the Costa Concordia.... What those poor people went through makes your experience pale in significance..

If this gets deleted, well so be it...

Deb

I was more than happy with the evening entertainment on our cruise back in July.

When things were quiet in the lounge, I just went upstairs with a glass of wine and watched the scenery slip on by.

Deb

We were lucky to have completed our trip using 2 ships. It was a small inconvenience for us and I know we were so lucky to have avoided the lock strikes as well.

My heart did go out to the communities along the rivers, I know exactly how they felt as we lost everything in the 2011 floods in Brisbane.

Probably Marty, I was just reading the T&C's and thought that it may interest some that were affected.

I'm just reading some interesting things in the T & C's that may or may not be relevant to some of the affected passengers.

2.17 What if I am unhappy with something on tour?

If You are unhappy with something that does not happen on Your tour, You must first use all reasonable endeavours to negotiate with Us in good faith to settle the dispute before commencing proceedings in any court or tribunal

From the brochure

Tour Variations

(g) we may substitute (at the nearest reasonable standard) another vessel or motor coach for all or part of the itinerary and also provide alternative accommodation, where necessary.

(h) Where We make a variation to the Itinerary, We Are not liable to You for such variations

So, this covers their butt I suppose.

Barbara, yes we were affected in a way, but not as much as the previous tours.

We were scheduled to sail on the Pearl, but ended up sailing on the Crystal. We were on her until day 12 and they swapped us onto the Ruby while we were at Marksburg Castle. The Crystal then sailed to Basel.

It was an inconvenience, but with what others before us had been through, it was nothing in comparison.

We did find tho, the morale on the Ruby (crew) was down and we put it down to them having to do shuttle runs back and forth to Amsterdam to try and get the boats in the right position.

The lock near Vienna opened 2 days before we got there, so we had no lock problems at all.

We were very lucky on our trip, and were lucky to have only be inconvenienced by swapping ships the once.

We sailed with Scenic on June 26 from Budapest to Amsterdam. We were fortunate to have missed the major flooding.

If you read the Terms and Conditions (which is in a hi-lighted block in my tour brochure) it says that they can change the tour due to water levels, flooding lock strikes etc. We fully understood these when we booked last year.

Scenic Cruises are all inclusive, all we had to pay for was any souvenirs that we purchased along the way. All the tours were included in the tour as was the internet. We were never charged for any drinks at any time on the ship and we had access to alcoholic drinks 24/7. There was also a mini bar in the room that was replenished every morning

Our cabin was on the middle deck and we had a full balcony that had a window that could be opened with the push of a button.

We thoroughly enjoyed our trip with Scenic and I wouldn't hesitate in sailing with them again.

It was unfortunate that some people didn't get their trip of a lifetime, but I do feel for the communities that were devastated from the floods.

We sailed with Scenic from BudaPest to Amsterdam towards the end of June and had an absolute ball. Being first time cruisers, we had nothing to compare it to and it lived up to our expectations and more. We were originally meant to sail on the Scenic Pearl, but due to the recent flooding, we ended up sailing on the Scenic Crystal and about 12 days in, we swapped to the Scenic Ruby. We were fortunate to not be affected by the flooding or the lock strikes.

We loved the food, the cocktail of the day and the staff. They were just the best on the Crystal.

I would sail with them again in a heartbeat!