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Carnival Ecstasy passengers treated HORRIBLY!


dk3410

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The statistics are that 1% of people that cruise educate themselves with message boards. You will generally find that the same people visit most of the cruise forums... this one being the biggest, at 130K members. When you talk to people on the ship, most of them have never even considered that there ARE place like this... poor people!!!!

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As for someones take on ANY experience. Sometimes if more than one

bad thing happens, it can snowball the experience and you forget the

good stuff. I'm in aggreement with chalking it up to an experience to

build on.

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That's so terribly pathetic. You have rude passengers who knew when they got on the ship that it might be a cruise to nowhere and then they have the ever loving gall to stand in the atrium and start throwing fruit and water.

 

And they wonder why the crew is rude to them? They are idiots, that's why!

 

Good Lord and the sad thing is that some will try to excuse their childish behaviour.

 

 

Who are you to judge? Also I don't think you don't have your facts right!!

 

It wasn't a riot and these people had been misled at the very least!!

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Who are you to judge?

 

I'm a person...and as part of a polite society, I have the right to call misbehaving adults exactly what they are. Are you saying that in this instance that you would find adults throwing fruit and water an acceptable means of communication? :confused:

 

Also I don't think you don't have your facts right!! It wasn't a riot and these people had been misled at the very least!!

 

I think you better read this news article. The people were not misled. The letter was optimistic, but it still said that it was a possibility that it would be a cruise to nowhere and people could receive full refunds if they didn't want that.

 

http://www.chron.com/cs/CDA/rssstory.mpl/front/3082555

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Unless someone here was present on that ship, we are all relying on 3rd hand information INCLUDING the media report's interpretation of what the passengers said.

 

Some people have the ability to make lots of noise, even when the majority isn't involved at all.

 

2500 people and only the juiciest story gets aired.

 

I call it impulsive bitching and that's just what the media wants to hear, it sells.

 

So the truth lies somewhere between a bannana being tossed off the deck 9 rail and an all out Animal House food fight, it's perception.

How do you see it?

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As stated by many passengers from that cruise, they were aware of the problems prior to getting on the ship... they had the option of cancelling. I agree with TxRoo, it is pathetic! Throwing fruit? Did these people NOT read the letter? They were getting a 50% discount and they throw fruit? Disgusting. And the talk of lawsuits? Sorry, the passengers knew it was a possibility and still stepped on the ship... no basis for a lawsuit here. I'm sorry it happened, but bottom line, the passengers were warned it was a possibility and still accepted it... So now you have people who received all the amenities of a cruise, a 50% discount , a 25% discount on a future cruise and they are STILL looking for something... RIDICULOUS! Still sounds like the majority of the passengers stated out of the fray and did the best to enjoy themselves... the other passengers should be ashamed of themselves for starting and participating in a "riot" :rolleyes:

 

If you were warned of the situation after traveling thousands of miles, taking precious vaction time off work, buying expensive non-refundable airline tickets etc. etc. etc. I think anyone would would say "I'm going on my vacation". Carnival, and all other cruise lines need to stop calling mechanical problems "accidents" and start spending money to maintain their ships properly. The Ecstacy just came out of servicing in October/November 2004. A twenty year old ship is not old by nautical terms. It is absolutely and completely Carnival's fault and responsibility when their ships have mechanical failures; no two ways about it.

 

When I sailed on the little old Holiday last March, we broke down at the mouth of the Mississippi River, and were sitting there for many hours. We arrived almost twelve hours late, did not get off the ship until around 9:00 pm, and when I made it to my hotel my prepaid room had been given to another guest. We missed a full day of our vacation in New Orleans that had been planned for over six months. People passed out from heat exhaustion at the terminal that night while waiting to get hotel information, while Carnival kept its bottled water locked up in glass front coolers because it was after their normal hours.

Oh... Carnival did congratulate the passengers for getting an extra day at seas, if you can call slolwy meandering up the mississppi river being pushed and pulled by tugs, a "day at sea". They were happy to help us out by opening the casino, and the ships stores so we could overcome our dissapointment and forget about missed flights, lost hotel rooms, ruined travel plans etc. by spending more money. Oh, Oh and oooooh!!!!....they brought out a lot of board games from the library...for free!!!!!

 

I myself was determined to have a good time anyway. I stayed up most the night observing boat crews boarding the ship below. I took pictures of all the goings on. I made new friends who were as curious as I. I took some great daytime pictures along the river the next day(awesome sunrise) It was quite and adventure. But I enjoyed it because I wanted to, not because of anything Carnival did. The crew of the ship acted completely powerless and ignorant, as did the "customer service" representatives at the terminal. It was a rediculously inept manner of dealing with valuable customers.

 

I wrote a letter to carnival afterwards. They payed for my hotel room, and would have reimbursed me for a meal had I saved receipts. They also gave me a ten percent discount for another cruise and a nice fruit gift basket, which I used in November for a cruise on the Ecstacy. My Ecstacy trip was a little better than that of these more recent cruisers. I am going on another cruise next month on the Elation. I know I will have a great time because I am determined to.

 

But, Carnival needs to take full responsibility fot the things they are FULLY responsible for. A mechanical breakdown on a commercial passenger ship is not an Act of God. It is absolutely and completely the responsibity of the cruiseline. All, negative effects of their breakdown should be justly compensated for. And they should treat their passengers as the valuable source of revenue they are. I heard that carnival has 80% first time cruisers. If that's true, then maybe it doesn't make good economical sense to treat current customers well. I don't know. .. just my opinion.

 

 

Shawn

 

Jubilee March 2003 - loved it!!!

Holiday March 2004 - loved it/hated it

Ecstacy November 2004 - Not too bad

Elation April 3 2005!!!! - can't wait!

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If you were warned of the situation after traveling thousands of miles, taking precious vaction time off work, buying expensive non-refundable airline tickets etc. etc. etc. I think anyone would would say "I'm going on my vacation".

 

More than a few people didn't. Even some posters on here didn't go on her. This sort of thing is precisely what travel insurance is for.

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I believe the number that didn't go was eighty. that is roughly 3.2 percent of the total passenger list. I think that would be considered a few by any standards. Why are you people so defensive of Carnival, and determined to focus responsibility on the passenger? Should I buy meal insurance, just in case I get food poisoning at a restaurant? I'm being a little sarcastic here, but my point is obvious. I love Carnival, but I don't want to be a sick member of a co-dependent relationship. Make Carnival take responsibility for its problems and fix them.

 

 

Shawn

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Do they have meal insurance? Nope.

 

Do they have warranties on cars? Yep.

Do they have accident insurance? Yep.

Do they have medical insurance? Yep.

Do they have malpractice insurance? Yep.

 

Do they have travel insurance? Yep.

 

I think the answer is obvious.

If you buy a big ticket item, you should buy insurance.

It is smart, it is affordable, and it is one of the few insurances I absolutely would NOT be without...it ranks right up there with Mexico insurance when I drive over the border.

 

Yes, Carnival has issues and if they screw up enough, they will either fix it or the problem WILL become visible and it will start to affect them financially. This still doesn't excuse you from being a responsible and prudent person when you book something that costs as much as a cruise does.

 

In the grand scheme of things, travel insurance (and passports) are relatively inexpensive and would save people alot of trouble and heartache in the end. You can't be responsible for Carnival, but you CAN be responsible for YOU.

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I believe the number that didn't go was eighty. that is roughly 3.2 percent of the total passenger list. I think that would be considered a few by any standards. Why are you people so defensive of Carnival, and determined to focus responsibility on the passenger? Should I buy meal insurance, just in case I get food poisoning at a restaurant? I'm being a little sarcastic here, but my point is obvious. I love Carnival, but I don't want to be a sick member of a co-dependent relationship. Make Carnival take responsibility for its problems and fix them.

 

 

Shawn

 

I don't think anyone is defending Carnival... but for over a week now, we have endured about 16 THOUSAND posts and I'm sorry, an awful lot of wanking... I think the majority of the people on the ship made the best of it, considering the number of people at the protest was roughly 1/4 of the people onboard... You were making reference to non refundable tickets, etc... so we simply stated that is what travel insurance is for. I'm not in defense of Carnival, you can read my posts and see that I have said that things could have been handled better... but I have also said that I can 100% guaran-freaking-tee you I would have STILL had a blast... especially knowing I was getting 50% refunded and 25% off a future cruise... for me, the complaining ends THERE! Not only did they know ahead of time but they are getting compensation.. They still got all the meals, they had the cabin, the entertainment, etc... everything that is actually included in your cruise cost... the ports ARE NOT. Sorry, I know I sound horrible... it's just funny to hear so many people that were actually on these cruises, managed to still have a great time... then you have those that talk as if their lives have been ruined... just too much drama, not too mention, too many threads about it :p :D

 

TxRoo, well said! Carnival is not without fault... but they are not the only line this can and has happened on... the key is how YOU deal with it... My glass is always half full... thank goodness! I have had to make plenty of lemonade in my life! LOL!

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In the grand scheme of things, travel insurance (and passports) are relatively inexpensive and would save people alot of trouble and heartache in the end. You can't be responsible for Carnival, but you CAN be responsible for YOU.

I completely agree with you here. Would you take a trip to Europe and not take out travel insurance, I think not. Then why wouldn't one buy travel insurance for a cruise.

Dave

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I completely agree with you here. Would you take a trip to Europe and not take out travel insurance, I think not. Then why wouldn't one buy travel insurance for a cruise.

Dave

 

Exactly! Not only is it irresponsible, but it's just not smart!!! Medical evacuation alone could bankrupt most people... then throw in there the other medical emergencies and then travel delays and mishaps. Mine cost me $37 last cruise... when spending that kind of money, cruise insurance is such a small cost it makes NO SENSE not to have it.

 

Food poisoning would be covered under medical insurance :D

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A twitty cow...who was nowhere to be found when the going got rough at debarkation. LOL!

 

The casino crew was fun, though!

 

I sailed her in November. The food was NOT up to standards. The casino staff was a riot. I loved them all. Great people!!

 

Shawn

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No, the restaurant would have to pay the medical bills.

 

shawn

 

LOL, have you ever tried linking food poisoning back to the restaurant? it's a hassle... Medical insurance covers it... what you have to go through to get your medical bills reimbursed by a restaurant is generally a huge hassle and not worth it. Then again, I just let insurance handle it... I'm sure there are those out there that file lawsuits for it though :rolleyes:

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. but I have also said that I can 100% guaran-freaking-tee you I would have STILL had a blast... especially knowing I was getting 50% refunded and 25% off a future cruise... LOL!

 

 

I would have loved it too, I'm just tired of this insessant insistance that the passenger is responsible for what ever happens, if they don't have insurance.

This is a big cop-out, and a shift of responsiblity by corporate America; just a way for the corporations to make more money from peoples misfortunes. Oh well, no sense going on about it. There's no changing your mind, and I know I'm right. lol

 

I agree, I would have had a great time and enjoyed the compensation too!!

 

Shawn

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LOL, have you ever tried linking food poisoning back to the restaurant? it's a hassle... Medical insurance covers it... what you have to go through to get your medical bills reimbursed by a restaurant is generally a huge hassle and not worth it. Then again, I just let insurance handle it... I'm sure there are those out there that file lawsuits for it though :rolleyes:

 

Ummm, are you an insurance salesman by any chance...definately not a trial lawyer. rolleyes

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Travel is just too risky WITHOUT travel insurance. ANYTHING can happen... try being trapped in Laguardia for 3 days and you will buy insurance every time you travel! LOL! I don't care if you travel by plane, train, or ship... you should know that things happen, and you should always be prepared. Travel insurance should not even be a question.

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