maryanngup Posted May 27, 2011 #1 Share Posted May 27, 2011 Please be careful when buying from Diamond Bazar in Port Zante. I purchased an expensive tanzanite ring in February. I only wore it about three times, and in March I noticed a small diamond had fallen out. I notified their Service Center which is in NJ and was listed to go to for any problems. They claimed their guarantee did not cover a stone falling out which is correct. However they are supposed to cover a defect in workmanship which I believe this was since it happened so soon after purchase. They wanted me to send it back (they don't cover postage & ins.) and were going to charge me for replacing it but not for labor. I felt it should have been done at no charge. Maybe I'm wrong in this, but I don't feel that I am. I just wanted to make others aware of dealing with them. I have purchased jewelry in the Caribbean many times. I had a stone fall out of a ring several years after I purchased it from Cardow's in St. Thomas, and they replaced it with no questions asked and even paid the postage. Mary Ann Link to comment Share on other sites More sharing options...
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