dbrook34601 Posted August 21, 2011 #1 Share Posted August 21, 2011 I have a question, we are going Sept 1st to Cozomel. Looking out at the weather, we may or may not be having a Hurricane to contend with. SO if you book at very expensive shore excursion through them, and get to Mexico in sub tropical storm, how do they handle that? DO they refund money to you on the spot? Say sorry your out your money and you can't go? What is their policy? Link to comment Share on other sites More sharing options...
Kryssa Posted August 21, 2011 #2 Share Posted August 21, 2011 I have a question, we are going Sept 1st to Cozomel. Looking out at the weather, we may or may not be having a Hurricane to contend with. SO if you book at very expensive shore excursion through them, and get to Mexico in sub tropical storm, how do they handle that? DO they refund money to you on the spot? Say sorry your out your money and you can't go? What is their policy? If the excursion is cancelled due to weather, they will refund your money. If the excursion goes on but you don't want to go because it's raining, no refund. If the storm is very bad, they will reroute the entire cruise ship around it, so your ports may change or be visited in a different order. Link to comment Share on other sites More sharing options...
Jramsey01 Posted August 28, 2011 #3 Share Posted August 28, 2011 carnival refunded our money the day of the excursion just because we didn't want to go. Link to comment Share on other sites More sharing options...
joie1016 Posted August 28, 2011 #4 Share Posted August 28, 2011 Carnival refunded our money because it was raining. Link to comment Share on other sites More sharing options...
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